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    1 Reply Latest reply on Sep 4, 2008 8:51 PM by LUCKIEST

    A good way to keep your advertising flow and handle volume

    credittalk Wayfarer
      We always have been great at advertising but here in there we would get so over whelmed with calls it started getting harder to help the most important factor the clients. So we decided to use a answer service 2 days a week with our promotion line attached to the call center. All incoming call from future clients questions are directed to our representives by email. That way when we contacted them back we pretty much had the answer to there problem. Why our regular clients called us on our normal numbers it made our work flow and detailed information alot easier to handle. Just a suggestion i hope it helps someone. The key was to let the future callers know that they were going to be linked to a call center and leave detailed information when they called.