There is a glitch in the system.
Here is what you need to do to access your promissary note once you've received the email titled: "You're one step away from receiving Paycheck Protection Program funds"
Step 1: Click the link sent in the email titled "You're one step away from receiving Paycheck Protection Program funds"
Step 2: Sign in to Small Business Checking Online Banking using the same account credentials you used to submit your application.
Step 3: Keeping the previous window open, go back to the email titled "You're one step away from receiving Paycheck Protection Program funds"
Step 4 Click the link again!
Should work! You're welcome!
Not working for all of us, for some reason. I have tried in Chrome as well as Safari using a Mac. Attempted using both my husband's as well as my log in credentials. Nothing. Still receiving the "you do not have access to this page" message on the page that is headed "Payment Protection Program Docs". No assistance available anywhere. Very annoying.
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