I am supposed to sign the promissory note but can not get to see it on the site. When I click the link in my "You are One Step Away" email, or log in any other way, I get an error message: "We are sorry, you do not have access to this page" even though I am already logged in. I spent the better part of the night trying everything from deleting all cookies, clearing history, changing pass and login codes, different multiple browsers, (safari, opera, chrome, explorer) computers, deleting auto-fill, different devices (Macs, pcs, ipads, iphones). I called and BofA just passes you around until you get disconnected. Anybody have any suggestions or ideas?
I figured it out. BofA posted the Promissory note to my husband and I's PERSONAL account - NOT my business account. So be sure to try to try to login to ALL of your BofA accounts in case they made a similar mistake. It was by sheer luck and for a completely different reason that I logged into that account.
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