Post a new topic
    1 Reply Latest reply on May 2, 2020 10:32 AM by lojsmc

    Can't Access the Promissory Note - login error "We are sorry, you do not have access to this page"

    lojsmc Wayfarer

      I am supposed to sign the promissory note but can not get to see it on the site.  When I click the link in my "You are One Step Away" email, or log in any other way, I get an error message: "We are sorry, you do not have access to this page" even though I am already logged in.  I spent the better part of the night trying everything from deleting all cookies, clearing history, changing pass and login codes, different multiple browsers, (safari, opera, chrome, explorer) computers, deleting auto-fill, different devices (Macs, pcs, ipads, iphones).  I called and BofA just passes you around until you get disconnected.  Anybody have any suggestions or ideas?