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    9 Replies Latest reply on Apr 30, 2020 4:43 PM by billfaughnan

    We haven’t received all of your loan application documents??

    billfaughnan Wayfarer

      How do you figure out what documents you haven't uploaded when there's no support to speak with?  I uploaded everything on April 8th and received the confirmation email that they received the documents.  On April 17 I received an email with the We haven’t received all of your loan application documents" subject line.  I went back in, confirmed that everything was uploaded properly and renamed the files the way they wanted.  Today I got the same email.  "We haven’t received all of your loan application documents." 

       

      Is this just an automated email or is there something I need to do or someone to contact?  I just want to give them what they need obviously.