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Same problem !
Uploaded exactly what was in their Required documentation reference sheet below
Documents for Sole Proprietors or Self Employed, Who do not file tax form 940:
• 1040 Schedule C, if filed for 2019 OR
• Draft 1040 Schedule C for 2019 if not filed
• Bank of America Paycheck Protection Program Application Addendum (located in your Bank of America Intralinks Library folder)
Then searched through every help link/direction they suggested.
No help and No way to communicate with BA.
Finally Hit the 'All Doc uploaded' button on one of these suggested links, but no opportunity to explain anything and hours later I get the same email message.
BA ! I've been a loyal customer for years, you warned us you're not using this SBCommunity site for answering questions but no where else to go !
Fix this !
I'm on the phone with Bank of America now.
The rep says:
- She cannot tell whether we've done everything necessary
- There is no notification from the bank when everything is complete
- We just have to wait for the SBA to notify us of the decision