As small business owners, we’re able to interface with our customers to offer them personalized service. Being local is also an advantage in that we’re able to access products near to us and do so within a reasonable time frame. For us to be people pleasers and facilitate a positive exchange with our patrons, we must focus on our customers and tailor these interactions to ensure return business. We live in an age where everything is custom made, we can use these opportunities to grab a customer’s attention and make a profit. How do you create the perfect interaction with your customers? ~Moderator Mel
Service, Service Service. You have to keep your customers happy
and you want them to come back.
Know your product, know your customers.
One trait common to successful business is to know your customers.
Having the right product MIX at the right time helps.
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