Steve's latest article: A personal touch: The one thing you have that they haven’t got begins with a quote from The Wizard of Oz and then proceeds to offer some very wise thoughts about sharing ideas on how to appreciate and create ongoing relationships with our customers.
He points us to read Spring 2015 Small Business Owner Report for the most current information.
It comes as no surprise that our customers should be at the top of our list for return business. And we all want to encourage return business, don't we? Read Steve's article that really hones in on some tried-and-true customer appreciation comments.
Do you have any other tips to add that you employ to let your customers know how valued they are?
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