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    1 Reply Latest reply on Jul 2, 2014 1:32 PM by Moderator Rebecca

    Business seem a bit 'off'?

    Moderator Cath Guide

      Is everything in your business going ok but something feels just a bit 'off'?  And you just can't seem to put your finger on the issue?  Well, just in time, we have an article that will help you out of your present situation: Use Recommendations to Grow Your Business.  Can something as simple as asking for feedback work?

       

      Sure!  Erin O'Donnell's article is filled with great suggestions to do some tweaking and get your business back on the way to growth.

       

      We would be happy to hear of ways you use to take your business to the next level.

       

      Cath

        • Re: Business seem a bit 'off'?
          Susan Brown Wayfarer

          Great tips... But, don't forget to also get feedback from unsatisfied customers. These people are all to happy to tell you what's wrong with your business, and sometimes that can be a very enlightening experience. You'll get to see where things are going off and what could be improved.

            • Re: Business seem a bit 'off'?
              Moderator Rebecca Guide

              This is great advice as well, Susan!  Everyone loves hearing what they are doing right, but it is also important to understand the areas where you may need to improve in.  While statistics vary, it's been said that a a satisfied customer will tell 2-3 people about experiences with your company. A dissatisfied consumer will share their complaints with 8-10 people and in these days of social media, it could become viral and potentially reach hundreds, if not thousands of people overnight!

               

              It's important not to just bask in our successes, but learn from our failures if we want our small businesses to become successful and thrive.

               

              Cheers,

              Rebecca