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    0 Replies Latest reply on Jul 9, 2013 1:05 PM by Moderator Cath

    Ever had any customer complaints?

    Moderator Cath Guide

      Of course you have!  Susan Caminili has an article that gives you some good tips and advice:  Taking Care with Customer Complaints: A Q&A with Matthew Swyers.. She speaks with Matthew Swyers who founded The Trademark Co.and you can click on the link and read some of the highlights of that interchange.

       

      Do you have any other tips for dealing with unhappy customers?  We'd love to hear from you.

       

      Let us know if this article has been of help to you, too.

       

      Cath