I own a IT business as a contractor and market is going down and I want to create an In-house PC repair, what I mean is people with PC issues, they sign up from my website and ship their PC to me and I fix it and send it back after it been fixed. I want to know what should I need in term of regulation/ federal do I have any requirement and in term of technology, should I need to buy like a Help Desk software (cloud service, etc) in order to accomplish this? Please help here or in private that should be fine here is my email firstname.lastname@example.org
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