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    1 Reply Latest reply on Oct 20, 2012 9:18 AM by Moderator Melinda

    Service calls

    Chuck Bovee Newbie


      How I get other locksmiths to raise their service calls?  They are chargin approx $35 & up for them and to me that does't cover the cost of time,ins,wear & tear on vehicles. I think they are shooting themselves in the foot on this subject.

        • Re: Service calls
          Guide

          Hi Chuck,

           

          You must realize that the companies that charge less also have a very large client base. Its kind of like comparing Shop Rite to a mom & pop corner grocery store. You need to look into how many years these companies have been in business. The good thing is that they too started out as a small company just as yourself. Maybe you can contact your competition without them knowing and find out how they prospered. I know I did that when we started our architectural company. I called up many different architects and pretended i was a potential client. You would be surprised how much information you can gain by asking the right questions. Good luck!

           

          Melinda