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2 Replies Latest reply: Sep 8, 2012 9:15 AM by Moderator Melinda RSS

How do you handle non-payment from a client?

Moderator Melinda Master
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We have all had the unpleasant experience of a client not paying for services rendered in a timely fashion. How did you handle this uncomfortable experience?

  • Re: How do you handle non-payment from a client?
    OfficeGoddess Expert
    Currently Being Moderated

    I have the usual 'legalese' written into my contract re: non-payment, interest, small claims court, etc.  However, this has never been an issue for me because I require an up-front deposit before beginning work. If a potential client isn't willing to pay a deposit, I don't wish to work with them, anyway!  Those who HAVE made the deposit in advance have ALWAYS paid their bills on time without any fuss.  And, as their bookkeeper, I know what state their finances are in and whether they are likely to miss payments, in which case I institute a pre-pay policy with them after the initial month (which I notify them of right away, of course).

     

    Lily Chambers

    The Virtual Office Goddess, LLC

    Author: How To Do Your Own Small Business Bookkeeping


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