Service desk is a communications center that provides a single point of contact (SPOC) between a company and its customers, employees and business partners. The purpose of a service desk is to ensure that users receive appropriate help in a timely and effectively manner.The free service management software is focused on strategies and ensuring all the IT functions are currently working and will work in the future, they must also have the ability to ensure all end users up and functioning. Because the service desk offer no typical trick that less companies want to use service desk.
Welcome, Thanks for the post.
Will look into the the software and see if it helpful to me.
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