Anybody have experience or advise on where to find/how to hire/how to compensate telephone appointment setters?
I have had some. I can tell yout that telemarketing phone experience doesn't make them qualified to write the scripts - which is the biggest part of it. You need a good set-up and a good hook. If you don't know how to do that, probably best to work with one of the companies that do it all. The better they are - the more willing they should be to be paid by results.
There are many websites who allow you to create your own account and you can place a request for any service you are looking for, such as feelancing and many others. You can place an request and certainly you will find more options to choose the right service provider . May I know which product you want to sale out ?
There are few things you need to know about setting up telemarketing sales.
1) Either build a call center yourself
2) Hire Call center specialists to handle it for you.
The most important part businesses always ignore is the sales funnel. How are you acquiring the leads or contacts for your business and what kind of information you have gathered about the prospect is very important.
Cold calling people won't work with Call centers because its so difficult to engage them by using these guys when they don't know anything about your business. When you use a third party call center to acquire leads/sales, you must first qualify them as "prospects".
you can either do that online or get these leads from other lead sourcing companies. By the way, I myself is looking for a Payment processing service, Let me know how to contact you.
Just to let you know, I am online marketer and been helping businesses succeed online since 2005.
There are many aspects to a successful telemarketing campaign. In regards to writing an effective script, you must remember that the caller will only reach a contact baout 20-30% of the time (in B2B telemarkting) and when he or she does get someone on the phone, there is a very limited window in which to introduce yourself, build credibility or value and then qualify the contact for the next step, such as an appointment.
Your best bet is to look for a company that specializes in the type of telemarketing that you are looking for, such as B2B outbound appointment settting. The firm should have experience in the market you are trying to target (healthcare for example) and multiple employees should be involved in the project.
Please feel free to contact me and I can share a white paper on this subject.
There are many telemarketing companies available online, look it up, read reviews and get in touch with them. I suggest that you make a list of companies that you would be interested in and make notes.
Telemarketing companies have different paying schemes, you can have a monthly package, per hour or per appointment.
In regards to the comment posted by Callbox Inc, I would suggest having a template so that you know what questions to ask and easily keep all the informaiton about each telemarketing company organized. Many companies will appear to be the same, so having accurate information is a must. TeleSource Center has a summary template for doing just this and can be found online.