It's simple, your customers won't care about your business if they feel you don't care about them. In other words, if you want your customers to become emotionally invested in the goods or services you offer, make them excited enough about being your customer to tell others. \\ Remember the sage words from poet Maya Angelou.. \\ "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." \\ - Maya Angelou
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