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    25 Replies Latest reply on Dec 20, 2009 11:38 PM by wordperfect

    anyone try an iPhone or iTouch for your business?

    Bluesuit Adventurer

      Hello there. Has anyone bought an iPhone or iTouch (which doesn't have a phone). If so, how are you using it to run your business or manage your daily life? I am thinking about getting one but don't know if I will use all the bells & whistles and may stick to lugging around all my gadgets (e.g. blackberry, ipod, camera, etc.). Thanks for any user opinions.
        • Re: anyone try an iPhone or iTouch for your business?
          DomainDiva Ranger
          I have not yet tried an enterprise phone...however..the one I DO have my eye on is the Helio Ocean.
          • Re: anyone try an iPhone or iTouch for your business?
            CorpCons08 Ranger
            I bought the iPhone for myself and my colleagues. We all had the same general consensus. We did not like it. It was too sensitive and hard to use for typing. We went back to the Samsung Blackjack and Motorola Q's. There is just no need for the touh screen phones.
              • Re: anyone try an iPhone or iTouch for your business?
                DomainDiva Ranger
                The iphone does not seem to be a 'business phone'. I have a Nokia now that holds music, has a camera, speakerphone and other bells & whistles. It was free on my 2 year upgrade.

                Verizon Wireless is planning to open their network in 2008 to ALL phones that are compatible with their network. It looks like AT&T is going to have to scuffle. We will be looking at the Helio Ocean then for as many team members that want it. A couple of members already have blackberries. ;).
              • Re: anyone try an iPhone or iTouch for your business?
                Bluesuit Adventurer
                Thanks for all the user feedback - I will take a look at other options - - helio and nokia. Also, I am not forced to sign with AT&T which is a good thing.
                • Re: anyone try an iPhone or iTouch for your business?
                  NatOnline Tracker
                  I think it depends more on the area/coverage than the cell company itself.
                  • Re: anyone try an iPhone or iTouch for your business?
                    jmarley Newbie
                    Hello All:

                    I have purchased an iPhone and use the device to keep informed with the CRM, Billing, Web Site Administration and email communications of my small business. In fact, I am replying to this post at an airport terminal (JAX). I believe this device is what you make of it. For example, my company email is Synced with my phone so when I choose to view email it is available. This allows me to stay in the loop with the most important people, issues and clients. This is priceless and adds value to my client relationship.

                    In relation to real business functions and processes, most of our CRM and Billing systems are web based applications. One of the strongest features of the iPhone is the Internet browsing capabilities. We use Open Source Applications for CRM (Sugar CRM). This basically enables me to access mission critical information and services virtually anywhere. The more I use this device the more features I discover. For example, a client of ours produces political news online ( and needed a form reviewed within a deadline. However, I was traveling and did not have access to a computer that can open and view a .PDF file. I told the client to email me the request and to attach the file and I would try to reveiw and respond as close to the deadline as possible. Guess what, not only did I receive the file on my iPhone, but the satisfaction of pleasing a customer and meeting their deadline was pricless and magical.

                    Although, I have found uses in my daily business life, the iPhone has short comings. For example, Safari on the iPhone has no flash plugin. This was hard to explain to my two year old son, as I was trying to log on to Build a Bear web site and trying to see if they had the Elmo bear to build... Now, that was priceless... Thank goodness he settled for Big Bird, LOL.

                    I hope my experiences have introduced some perspective into one of the most innovative devices I have ever owned.


                    Jason Marley MBA/ TM
                    Discover Your Potential
                    • Re: anyone try an iPhone or iTouch for your business?
                      I have purchased the iPhone to replace my Palm Treo 650 and it is no replacement. The iPhone has great features for personal use and some that can be used for general business, however I would not recommend this version. Maybe in the future Apple will release a new and improved version but until then, here are my thoughts.

                      + Great sleek and sexy user interface on all of the apps
                      + Safari Browser, Google Maps, Weather and other nifty widgets
                      + Visual Voicemail - one of the most useful functions on the entire device. ie. you can see a list of voicemail similar to an email inbox and choose which one to read, see who its from, etc., just like email. COOL!
                      + I am generally found with an IPOD on my ears, so to not have to take my earbuds out to answer a call is another plus.
                      + the relationship between the internal apps, ie. taking a picture, assigning it to a contact, emailing it to a friend, very easy

                      • #1 is the exclusivity of the inferior service of AT&T. I get more dropped calls now than when I was on SPRINT
                      • The single touch is great in theory, however there are certain times where I want to apply a single action to multiple items ie. deleting a batch of emails and find myself deleting them 1 by 1. I'm sure there is a way and I just havent develed deep into into the manual.
                      • The quality of the camera is inferior (bad zoom, grainy in low light) as well as my Treo had a video camera. The phone has You Tube, an ipod to view videos but no video camera. that would be logical to allow video capture to upload to youtube and watch on your iPod.
                      • There isnt a good pool of official Apple after market applications. There are some developers creating apps but its not on the level I expected. I'm looking for a good Instant Messenger app for the iPhone, if anyone has found one, please advise. The Treo had VeriChat which was very cool.
                      • There is no Microsoft Word or Excel or even Adobe Acrobat apps like the Treo.
                      • Lastly, I have a 30 Gig IPOD but the iPhone only stores 8 gigs of my stored media?

                      I could go on and on, but you get the point.
                      1 of 1 people found this helpful
                      • Re: anyone try an iPhone or iTouch for your business?
                        BDS INC Adventurer
                        I have an I-phone and while it takes a little time to get use to the Touch Screen, the phone is great. I really use it as my personal phone, as my business for is the notorious Blackberry. I have the new curve and that is a great phone!
                          • Re: anyone try an iPhone or iTouch for your business?
                            CorpCons08 Ranger
                            Has anybody tried the Blackberry World?
                            I am interested in that phone and may purchase it.
                            Right now I am using my Samsung Blackjack and love the Win Mobile system.
                              • Re: anyone try an iPhone or iTouch for your business?
                                NetworkGuru Wayfarer
                                When looking at the different phone options, I would recommend you make a list of what features are important to you. Each has their own pro's and cons.

                                A Windows Mobile based phone is great for people that would like to view and edit Office Word, Excel and Powerpoint documents. Also, these types of phones include a Outlook Mobile for emails, which most people are very fimilar with. Connecting a Windows Mobile phone to Hotmail, GMail and your Exchange Server, if you have one, is fairly painless. AT&T has a great new phone out called the Tilt. The Tilt has alot of memory to run applications, Windows Media Player for music and a 3MB camera. Verizon has a similar phone called the XV6800, though it has less memory and only a 2MB camera.

                                The IPhone is a personal device that I do not recommend for business. It main design is for music, video and surfing the Internet. My wife has one, and though it's Internet capabilities are nice, it's extremely hard to type with.

                                Lastly, the Blackberry. Blackberry's are decent phones, but are limited in capabilities. In order to connect to your Exchange server for emails, you must install a Blackberry application on the server or your PC, which must be running all the time. If you install it on your server, and have more than 15 people in your company that wants to use it, you will be forced to purchase the Blackberry Server software which runs in the $10K range (25 users). You'll also need someone knowledgeable with the software as it can get very complex at times. But, with that said, the newer Blackberry has one of the best email capabilities to date. Want to edit Office documents... $$$.

                                To wrap up, I like Windows Mobile based phones as it gives me everything I need to run my business including Internet access, instant email notification through my Exchange 2007 server, access to Office docments which I can edit and send back to my clients in the field, and a decent music player which I can sync with my Windows Vista and XP PC's. Now think about what is important to you.
                                1 of 1 people found this helpful
                                  • Re: anyone try an iPhone or iTouch for your business?
                                    CorpCons08 Ranger
                                    Thanks for the information. I guess I am glad that I went with Windows Mobile® then. :)
                                    • Re: anyone try an iPhone or iTouch for your business?
                                      akgold Adventurer
                                      It's nice to have a full range of technological options. These devises are pretty amazing and I think they are putting America back on top in regards to handheld devices. America was behind the rest of the world - Japan, Europe & Israel - for cell phone technology in the late 90's and early 2000's. I thought my Treo 700 was pretty good. I prefer the interface and interfacing with my MacBookPro of my iPhone.

                                      I agree with Network Guru - make a list of what you need and then evaluate each of the solutions. You can check them out in stores everywhere.

                                      I remember in 1995 when I bought a new Macintosh 7100. It had a 500 megabyte hard drive which I could not imagine filling up and I thought that the 17inch Sony monitor was incredible. Thank goodness for progress. :-)
                                • Re: anyone try an iPhone or iTouch for your business?
                                  CARPAYDIEM Wayfarer
                                  I use my iphone for Business and I love it, I nolonger have to lug around my laptop I think it is perfect for Business it fits my life style like a glove.
                                  • Re: anyone try an iPhone or iTouch for your business?
                                    intechspecial Ranger
                                    How about insuring that your website is compatible iPhone or iTouch?

                                    I think you might want to look into making sure your website is Handicap Accessible as well.

                                    What if I told you there is a way to do making your website Handicap Accessible, you are insuring it is accessible across portable internet devices as well.


                                    The Website Accessibility Initiative sets the standards to make this possible.
                                    • Re: anyone try an iPhone or iTouch for your business?
                                      wordperfect Scout

                                      Hello, yeah I KNOW this is an old post, started way way back in 207 but there has been a lot of mghz through the cell towers since then. Dinosaurs are dead, a new bread are roaming the land.


                                      So, I am wondering what is the current situation re the so called SMART Phones?


                                      What is every one using, why?