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    3 Replies Latest reply on Aug 26, 2009 7:43 AM by LUCKIEST

    New Business Information

    Workforce Newbie
      Hi All

      I might be in the incorrect option and i aplogise.

      I would like to know, If I were to open a new callcentre from scratch and have all the infrustructer, What do i look at in terms of, for example

      skill -language

      What else do i look at.

      please help!
        • Re: New Business Information
          LUCKIEST Guide
          New Business Information

          Who are you?? Where are you?? Go to Members page and share some info
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          • Re: New Business Information
            businessSIR Adventurer
            There are many places where you can go to find the information you need. Alot of times many of the topics you are wondering about are at your discretion. In a call center you definetly have your work cut out. You want to have a good operating system that is easy for new employees to learn and maintain information gathered by your company on clients. Make sure and have a good IT security check in place, and as for training I would say use some market research. If you go to my web click on the market research or business intelligence tab on the side there will be directions to links that can help. Good luck with your business and if you have any questions feel free to email me.

            Wayne Dolese