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    0 Replies Latest reply on Jan 31, 2009 6:09 AM by Talltom

    What's The Easiest Way To Improve Profit Margins?

    Talltom Newbie
      Actually, it's providing exceptional customer service. Why?

      1. Well, we all know your competitors aren't providing it, so if you do, then its a memorable experience for your customers.
      2. It's proven to be 6 times less expensive to keep your existing customers and clients happy, than it is to constantly replace them with new customers.
      3. When the economy tightens up, the first thing business owners do is tighten up on expenses, including those employees that provide front-line support to their clients. WRONG!!! When the economy goes south, you want to provide as much tender loving care as you can to each customer.

      If you want more info - go to this webpage: <a href="">Exceptional Customer Service</a>