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    1 Reply Latest reply on Jan 2, 2009 11:18 AM by Dydacomp1

    Looking for the right order processing sys 4 your web store?

    Dydacomp1 Wayfarer
      Look no further.

       

      My company Dydacomp Development Corp (http://www.dydacomp.com/) the developers of the leading order management solution on the market Mail Order Manager & SiteLINK (41% market share) has now released a new full service e-commerce and backend order managment monthly billing option.

       

      The reason for the new option is to allow smaller startup companies to get started with the system at an earlier stage in there development, allowing them to grow with the system at hand. Before, most company when deciding they needed an intergraded order management solution like M.O.M. would have to reinvent the wheel and retrain the staff on the new software. This would deter most business from moving at the appropriate time, most try to make their inadaquate system work and lose precious time dealing with tedious operation instead of focusing on new business and expainsion. Now with our low cost subscription package they don't have to.

       


      If you are interested in seeing an online demonstration of the software and how your business would benefit, my contact information is below.

       


      Thank you,

      Robert Platvoet
      Account Representative
      Dydacomp Development Corp
      11 D Commerce Way
      Totowa, NJ 07512
      T 1-800-858-3666 ext. 237
      F 1-973-237-9043
      robert.p@dydacomp.com
      http://www.dydacomp.com/
        • Re: Looking for the right order processing sys 4 your web store?
          Dydacomp1 Wayfarer

           

           

           

           

          *SUITE & MANAGER'S DASHBOARD *

          • Financial displays including revenue for orders taken, paid orders, unpaid orders, profit & loss, pending and expiring quotes, breakdown of payment method, unredeemed gift certificates, pending and expired RMA numbers and much more
          • Identify top customer for period by order activity, gross and frequency.
          • Summaries of customers vs. prospects, domestic vs. international accounts, validated addresses (for ACVM subscribers), and customers with the most "points & reward" credits.
          • Review the highest and lowest performing items for period based on sales and returns.
          • Examine the most and least popular upsell campaigns, cancelled items and backordered items.
          • Receive alerts for items that have reached critical low levels and items overdue for delivery
          • Observe employee activity such as the highest and lowest performing salesperson, price adjustments by salesperson, and top salesperson per product.
          • Display "log-in" & "log-out" system access by employee, telemarketing event summaries (for CMM module users) by user and picker/packer productivity.
          • Display most and least successful lead generating promotions and advertisements
          • View all Dashboard Reports onscreen and opt to send as an email or text message

          *BUSINESS OPERATIONS *

          • The speed in M.O.M. V6.0 has been optimized to offer faster processing of reports, order reviews, and order processing
          • New order promotion options including:
            • first time buyers
            • limit per customer
            • apply discount to net merchandise range
            • allow users to choose which promotion to apply when customer qualifies for multiple offers
          • Enable and disable payment methods for M.O.M. and P.O.P. orders
          • Custom demographics for LMM users can be set as required information
          • An Import/Export Designer allows the creation of custom import files for orders, customers, and stock items (Import Export Module Required). Custom files can be saved as templates for later use.
          • Support of Dimensional Weight

           

          *REPORTING *

          • Inactive Product report presents items that have not been sold for a specific period of time
          • Product Performance Analysis Report lists:
            • number of units sold
            • profit yield
            • promotions in effect for time period
            • returns
            • selling tool used
            • graphed performance data for "same time last year"
            • lost items
            • quantity
            • revenue
          • E-mail (.doc and .pdf) and Fax capability for reports
          • Outstanding Purchase Order report lists items that have not been received and expected delivery date by supplier, warehouse and product
          • Product Exchange report shows original item and exchange item details based on price adjustment
          • Catalog Performance report shows high and low performing catalogs and products by revenue and orders taken
          • Staff Performance report reflects sales and profit per user
          • Back Order Tracking report includes back order date, purchase order number, ETA and turnaround time
          • Sales statistic displays within Source Keys and Catalog Codes
          • Product on Order - Lists what is on-order for a particular product by warehouse and supplier
          • Detailed Sales Tax Collection - shows tax exempt orders and lists tax collected on orders by region

          CUSTOMER SERVICE

          • Sales Statistics Tab in the customer record displays a graph detailing customer's sales over a given period of time.
          • Special Pricing Tab in the customer record displays customer specific pricing discounts available
          • Customer records now support multiple email addresses and additional phone/fax numbers
          • Best Time to Call display with preferred call time adjusted to your time zone. For CMM users, includes new time to call sort in outbound telemarketing list
          • Expansion of Last Activity Date - Activity tracking now includes last order date, last phone contact, last correspondence sent and for ACVM users, last modified address dates
          • Customer Inactivity Status triggered from a user defined period of time
          • Fraudulent Customer Option to place incoming orders on Fraud Hold
          • Prevent specific customers from earning points
          • Search for a specific product purchased within a customer record
          • Base customer inactivity on last order date
          • Restrict the ability to change terms on a customer record
          • Establish a standard opening credit limit
          • Customize Average Days to Pay including invoice date and due date

           

          *ORDER ENTRY *

          • Total savings with discounts displayed on order entry screen and invoice
          • Sequencing on Order Entry Grid permits the rearrangement of items on onscreen and on printed paperwork without having to delete and re-enter item
          • Enhanced Size/Color/Variation entry characteristics trigger a grid with all variations for faster, easier order taking and displays product quantities for each option within the grid
          • Exclude discontinued items from product lookup
          • Enhanced Selling Tools displays all available selling tool options
          • Enhanced Line Item Information now displays:
            • qualified special pricing
            • kit components
            • inventory information
            • drop ship information
            • item specific information
            • stock item demographics
            • extended product information and images
          • Product Exchange can now occur from a special button from within an order entry screen. Simply select the returned item and M.O.M. will request the new item for the order
          • Customer Preferred Ship-From Location allows an override of warehouse service regions
          • Require Gift Message on gift orders

          ORDER MANAGEMENT

          • Orders can now be placed on hold until reviewed and released by a manager with authorization rights or manager can override directly from CSR's terminal
          • Restrict the editing of order notes and record user ID of editor
          • Non-Returnable Product Flag requires a marked product to be returned only with a manager approval
          • Review orders already in user by another agent

          *ORDER PROCESSING *

          • List Status of Pending display now includes Order Hold Reasons
          • New Pick Ticket design
          • Packer's Workstation Limit to control the number of assignments received by a specific packer
          • Assign exact order due dates when invoicing

          *INVENTORY MANAGEMENT & PURCHASING *

          • Bin Expiration allows sellers of perishable items to receive inventory into bins with expiration dates, and to remove that inventory after the expiration date has passed
          • Product Sales Statistics display SKU performance over a given period within each product
          • Exempt products from discounts flag
          • Product Discount and Price Thresholds restrict users from modifying the price of an item under a set margin
          • Special Price for Groups of Products function create a special price and apply it to a group of products
          • Restricted Areas for Products controls product sales to specified countries and cities with the option to limit the restriction to a date range
          • Return Original Product as Different Product to accept a return and sell it as a new item - great for refurbished goods!
          • Merge stock numbers to combine inventory for duplicate items
          • Advanced Inventory Module (AIM) now features enhanced forecasting for lost orders and returns
          • Forecasting now includes components of composite items (Requires AIM)
          • Separate pricing for publishing to eBay® stores (Requires Web Auction Management Module)
          • Supplier renaming utility

          *POINT OF SALE *

          • P.O.P. users can use a check scanner to scan the MICR information from a check
          • Expanded internal controls for cash payments in P.O.P.
          • Refunds can now require manager validation
          • New cash reconciliation features include tracking of log-in and log-out times, required entry of opening and closing balances. and reporting of balances and transactions by cashier
          • Printed gift receipt along with receipt of sale

          *FORMS *

          • Legal Warehouse/Picker Form with "peel n' stick" box label
          • Standard Length Warehouse/Picker Form without label

          • ADMINISTRATIVE SETTINGS & MORE*

          • Refund Check Screen allows control over how refund checks are processed
          • Print individual refund checks for a single customer from the Apply Customer Payments screen
          • M.O.M. Chat is a built-in instant messaging application to communicate with users logged in to M.O.M. at your company
          • New user definable fields for suppliers and stock items (similar to customer demographics)
          • Statistical reporting of assigned versus completed telemarketing contacts (Contact Management Module Required)
          • User Role administration to create company wide job profiles and assign them to certain users (ex: sales, support, warehouse)
          • Compound tax support for Quebec, Canada
          • Landed cost and product volume support for overseas orders
          • Store up to eight additional images per product for SiteLINK ecommerce users (contact SiteLINK Design Specialist for pricing to activate in online store).
          • M.O.M. XL edition users have additional audit controls throughout the program to track user activity in orders, customer records and product information
          • SMTP Email Capability - E-mail directly through e-mail server
          • More supported email formats: HTML, pdf, doc, xls and xml options for outbound email can be selected on the fly or set globally
          • Resizable screens in all editions of M.O.M. 6.0
          • MOM New Feature List
            • v Product Manufacturing Module- Track the stages and costs associated with the manufacturing of an item that is placed on an order.
            • v Shared Inventory Module- Share inventory levels with other companies setup in M.O.M.
            • v Customer Email Address Validation- verifies that customer email addresses are in the correct format.
            • v M.O.M. Interface Changes
            • o Mark a Catalog Code as Inactive
            • o Mark a Source Key as Inactive
            • o Mark Shipping Methods as Inactive
            • v Additional Security Features
            • o Strong Password Enforcement
            • o User Account Locking
            • v Shipping
            • o FedEx SMS- Print FedEx Labels directly from M.O.M. (Post 6.1 Release)
            • o Import User Defined Carrier Zones and Rates
            • v Order Entry/ Processing
            • o Import Tracking Numbers from Suppliers for Drop Shipped Items.
            • o Google Checkout as a Payment Method
            • o Filter Refund Checks to Print for Specific Customers
            • v Stock Item Setup
            • o Complex Product Attribute Support- create (size/color) attribute combinations using radio buttons and drop-down menus, text entries. Available for SiteLINK only.
            • o Product ships in Multiple Boxes - ideal for pre-packaged product that comes in multiple packaging from your vendors
            • o Create Template Descriptions and Images for Stock Items that can be utilized for each eCommerce Direct Feed.
            • o Limit Search Results for Stock Lookup (*XL VERSION ONLY*)
            • v 3rd Party Interfaces
            • o Support Multiple Stores for eCommerce Direct Feeds- publish your products from one M.O.M. company to multiple eCommerce stores on the same Platform, i.e. Miva, Shopsite.
            • o eCommerce Direct Feed Order Activity Reports- print a report detailing the orders that originate from each Direct Feed.
            • o Size/Color Attribute Support for Amazon Direct Feed
            • o OS Commerce Flat File Import for order fulfillment
            • v SiteLINK Interface
            • o Import Points & Rewards from SiteLINK
            • o Purchase & Redeem Gift Certificates in SiteLink
            • o Publish complex product attributes
          • SiteLINK 6 New Feature List
            • v Page Enhancements
            • o URL Rewrite- Optimizes dynamic URLs to more a readable format, making pages easier for search engines to find.
            • o Enhanced HTML Code- All HTML code is validated, speeding up page loading and making pages more accessible to all Internet Browsers.
            • v Email Campaign - Create links for email advertisements with a special URL embedded that can be used to track the success of the ad.
            • v Live Person Chat
            • o Chat with the shopper and assist with navigating your site and filling forms.
            • o Cart Abandonment - monitor and send a message to shoppers that leave without placing an order
            • o Full integration with the Admin interface
            • v Products
            • o Additional Product Image Publishing- M.O.M. 6.0 users can now publish the extra 8 images to the site.
            • o Product Availability Text- Extra Text field prominently displayed under the Product field that can be utilized for marketing purposes.
            • o Complex Attribute Support- Utilizing the new Stock Item Attribute functions of M.O.M. 6.1, complex attribute combinations can be displayed as a series of radio buttons and/or drop-down menus.
            • o Strike through Retail Price and replace with Sales Price
            • o Sort Product Listings by Product Popularity
            • o Publish Discontinued Products to Site
            • v Payments
            • o Plug N Pay Payment Gateway Support
            • o Payments through Google Checkout
            • o Sell and Redeem Gift Certificates in both M.O.M and SiteLINK
            • o Utilize Points/Rewards used in M.O.M.
            • v Shopping Cart Operations
            • o Retrieve Info from Non-Ordering Customers- import the customer information from customers that started the checkout process but stopped before completing the order.
            • o Streamlined checkout process: customer information page (name & address info), followed by the checkout page (shipping method & payment info), followed by the receipt page.
            • o Option whether to display department navigation on checkout pages.
            • o Use Multiple M.O.M. Selling Tools- allow the customer to choose between the different Cross Sells, Substitutions, etc., that were setup in M.O.M.
            • o Arrange Shipping Methods on Checkout pages- display methods as a drop-down menu or a set of radio buttons and set a default shipping method.
            • o Utilize Dimensional Weights of Items for Shipping Charge Accuracy.
            • v Site Administration
            • o More user-friendly, streamlined Admin interface.
            • o Orders are recorded with a Time Stamp (in the EST zone).
            • o Option to Delete Customer Records and Order History.
            • o Ability to purge customers from your SiteLINK database for customers that ask to be removed from your MOM system.