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2 Replies Latest reply: Sep 27, 2010 7:05 PM by KathleenF RSS

Personal Info about you & others

KathleenF Apprentice
Currently Being Moderated
Lately, we've seen several posts containing personal information about you and others. Spammers (and scammers) often look in forum posts to collect personal information. For your own peace of mind, please do not post any personal information that you don't want the world to know -- your own or anyone else's.

In your personal profiles, you can post all interesting information about yourself and your small business. By completing your profile, you can direct members there to find out more, along with, added security of your personal information not floating around the community.

Our moderation team will be monitoring personal information about you and others in the coming days. So if your post happens to contain this information and it disappears; you know why!

Thanks!
Kathleen
  • Re: Personal Info about you & others
    phanio Master
    Currently Being Moderated
    What's the difference between having it in your profile or on your post? If the idea is not to allow other to collect it - then it should not be in any place!
    • Re: Personal Info about you & others
      KathleenF Apprentice
      Currently Being Moderated
      Hi phanio,

      Thank you for your input regarding personal information. Standards across many communities are to keep the personal contact information within the user profile. We understand this can be frustrating for some and a welcoming standard to others! Being a financial institution, keeping personal information safe is of great importance and the profile feature is available for members to put as much or as little personal information as they wish.

      Our focus within this community is to have members help each other. As moderators within this community, we can help by protecting personal information and educating members about keeping this information safe. We are not questioning placing your company name & website link within a post; we are concerned and will be moderating first name, last name, telephone and addresses within the posts. Since the profile offers the ability for members to input this information, there is no “value ad” to the community for this information to publically visible in the forums.

      As for your comment regarding spam, we've taken great steps to act on the spam we have had within this community in the past and encourage all members to use the “report as inappropriate” feature on every post.

      Again, we appreciate any and all feedback from our community members.

      Thanks!
      Kathleen