Hello Team.
on 20th October I submit article and I received mail that my article has been published by moderators. Still I coudn't see it my profile. Attached mail copy wit this massage
Hello Optimatrix!
I am sorry there seems to be some difficulty with your post and profile. I can see your profile just fine when I look, so I believe that part of the issue may be solved.
May I ask that you resubmit your post (article)? I will take a look at it myself and see if we can't get it up and live for you today.
Thank you for reaching out to us,
Mare Stern
Moderation Manager
ok I am resubmitting my article. please review it and let me inform
The same thing happened to my post. I was notified it was approved, then it disappeared. It appears something is wrong with the software or approval system since this seems to be happening frequently. It sort of puts a damper on enthusiasm for posting on this site.
Here's another screwy thing that always happens: I get a periodic e-mail from the site showing all the cool recent topics being discussed, but when I follow the link to read it, I get this message:
Hello AMULETAnalytics and welcome.
We appreciate your letting us know you've seen some glitches with posts and e-mail notifications both. Rest assured that we only remove items that are not in keeping with our Community Guidelines, and you will be notified in that event.
Your feedback provides us with an opportunity to improve, and we thank you for being a part of the community.
Best wishes,
Mare Stern
Moderation Manager
Hello all -
I'm experiencing the same challenges. My Notifications area informs me that my article has been accepted, as have two comments in response to it. In fact, I received a positive comment from a moderator on the quality of the piece. I know the article was live for a while, because I received traffic to my website from the article's URL. Now I receive the following message when trying to access the content:
Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
I did not receive a notification that the content had been removed. Please advise.
Thank you!
Hello Kellydrill!
So glad to have you as part of the Small Business Online Community. I can see from October, where Moderator Cath (and rightly so) complemented your posting.
You had a follow-up response from member Raico in November, and to me, the thread looks active and accessible. Please click the link and let me know if you can see it okay or not.
One trick I use to keep track of postings is to click either the "Track in communications" or the "Receive e-mail notifications" icon on the right, so I will be notified if anyone responds to a thread I've started. It's also a good way to track any new activity on interesting discussions.
Kind regards,
Mare Stern
Moderation Manager
Hi Mare - I still receive a message that I'm not authorized to see the content. Any idea why that might be happening? Thanks!
Sent from my iPhone
Good evening, Kellydrill.
I am sorry you're still having problems. I have escalated this issue to our technical experts, and hope to have a resolution for you soon.
Thank you for your patience,
Mare Stern
Moderation Manager
Good day Kellydrill!
I was just notified that the "Unauthorized: Access to this place or content is restricted" is now fixed. The thread was stuck between states, and has now been manually reset so it should be visible to all. If you have a chance, please do reply to confirm that you can now see it.
Thank you for your patience while we worked this out.
Best wishes,
Mare Stern
Moderation Manager
Hello John Gerry and welcome.
It can take a few minutes to a few hours, depending upon the time of day you post. I see several posts live for you from today, and they should all be visible to you now.
If there is an item missing, please provide any details and I will look into it.
Hope that helps,
Mare Stern
Moderation Manager
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