Contact your B of A Representative and let them know you are experiencing a problem? We are not employees of B of A, therefore we cannot access their systems or troubleshoot issues with their services.
Sorry to hear you are having issues with the online business tools for your account. Please note that we do not answer questions related to bank-specific products or services in this community.
However, here are two resources we can recommend. They should be able to help answer your questions.
You can receive help via Twitter at http://twitter.com/Bofa_Help
Online Banking Support
Monday–Friday 7 a.m.–7 p.m. Eastern Time
Saturday 7 a.m.–4 p.m. Eastern Time
The SBOC Team
I'm using the business tools from B of A for the first time. I created an invoice and sent it to my client with the link to pay by Credit Card. They emailed me saying that the system will not let them pay by credit card. does anyone have any advise for me.