Only experience will help you gain the deeper understanding of the human resourse market.
Clear goal planning, skill development and a true pay-for-performance culture are talent practices
that successful small businesses use to demonstrate their employees are valued.
Effective performance and talent management has been proven to increase employee morale and overall productivity.
Rising costs, increased competition and time necessary to hire and train new talent have made retention of
top performers imperative to the bottom line. Developing skills enables managers to properly map out plans
while employees develop attainable career paths.
As a consultant, the top problem I see small business having with employees is developing the systems that keep them:
- On the job.
- At top performance.
- Doing what they should - and not what they shouldn't.
Many small business owners don't take vacations, because they don't trust that employees:
- Will do the job.
- Will not cheat them blind.
Likwise, they don't have the systems/cost knowledge to regulate employee cost with rising and falling business trends. Hope this helps.
Thank you for your responses Luckiest and Biz,
Gave me more insight and direction. I've been cold calling companies' HR departments but that hasn't netted much. If either of you have contacts in SB's, I'd much rather have a conversation with someone than a cold call.
Any other opinions are always appreciated.
Have you tried posting some of your questions to Twitter? Align yourself with some small business tags and members. You should be able to get a good section of responses.
- On the job.
Probably some of the top problems are keeping them off social media sites while they are working.
Small Business Owners,
I'm a student at Tufts University researching the key pain points that trouble small businesses in terms of human resource management. To get primary responses, I'm contacting companies along with forums like this one.
I'm interested in any specific problems from hiring to employee retention to performance management, such as:
Performance reviews and goal setting are too slow for fast changing work teams
During seasonal hiring, it is hard to keep track of thousands of resumes
The IT department cannot support an internally hosted HR product
This will help me gain a deeper understanding of the human resources market. And hopefully give small business owners insight into their own company.
Replies or further discussion on this topic are greatly appreciated.