Watching your company grow can be both exhilarating and terrifying. You enjoy the revenue, but also worry about keeping up with the demand.
How can you be certain your people are getting what they need to do their jobs well?
The following are seven surefire tips for effectively managing a large staff.
1. Pay attention
It’s easy to focus on your own work when you have a large and able staff supporting you. But if you neglect people for too long, it could put you and your business in hot water.
It’s important to pay attention to how your people are doing. Are they overtaxed- consistently working long hours and/or taking work home? Are you articulating the company’s direction in a way they understand?
2. Learn how to tolerate growing pains
Before you can withstand the pangs of growth, you must ask yourself if your company is ready for expansion, how you can prepare employees for growth, what kinds of problems you foresee, and make sure you have adequate resources to handle them properly.
Accommodating growth doesn’t occur overnight. You must become comfortable with the process of managing your growth.
3. Implement a solid system for performance appraisals
No matter how skillful your staff may be, you must always provide a mechanism for employee evaluations. With a small staff it’s easier to conduct informal reviews, but as you add more people, this task becomes more challenging.
Do yourself and your employees a favor by putting into practice an appraisal system that’s right for your company. Implement a system that truly facilitates understanding between you and your employees. Consider adding peer reviews and self-reviews to your mix.
4. Match people with projects
With a large staff, it’s easy to assume people are doing their appropriate tasks adequately but let’s face it; it’s not easy to keep up with what’s on everyone’s plate.
One way to avoid losing track is to make sure you match people with the right projects. If someone is mismatched with a particular task, that could slow down the whole company.
Effectively aligning your resources with the appropriate function adds to the company’s efficiency, which ultimately affects the bottom line. Division of labor becomes critical as your staff grows.
5. Commit to training and development
Identifying appropriate educational opportunities and making them available lets your people know that you’re interested and invested in their professional development. Providing them with the tools to do their best work will keep them motivated and increase their loyalty to the company.
6. Create a collaborative and friendly culture
The more people you have, the greater the chance of conflict. Unfortunately, this is just a fact of life. Create a workplace characterized by mutual trust and respect.
High ethical standards should be the norm, and those who cannot abide by company rules should face the consequences. Be consistent and firm but respectful, too.
Communicate what’s expected, and demonstrate your commitment to that standard.
You can’t stop growth but you can simulate a work environment that is prepared for the adjustments. Occasionally get your staff together to distribute newsletters announcing all new hires and make sure they are prepared for the growth to successfully train your large group of employees.