Email newsletters continue to be one of the most important ways to communicate with customers on the Internet. Newsletters build relationships with users, and also offer users an added social benefit in that they can forward relevant newsletters to friends and colleagues. Still, users are highly critical of newsletters that waste their time, and often ignore or delete newsletters that have insufficient usability.
Newsletters must be current and timely, as indicated by three of the four main reasons that users listed for why a certain newsletter was the most valuable they received. Each of the following reasons were given by more than 40% of users:
- Work-related news and/or activities in their own company or other companies (mentioned by 2/3 of users)
- Prices and sales
- Personal interests and hobbies
- Events, deadlines, and important dates
However, because newsletters build relationships with readers, and because it's so easy for readers to ignore individual editions, newsletters do have some leeway here. The key is for a newsletter to be predictably relevant at particular times. During periods in which a newsletter isn't relevant to users, they can simply ignore it rather than unsubscribing.
So, how are you fairing in your e-mail marketing campaigns?
We are here when you need us!
Email marketing is a tremendously exciting development in reaching your identified audience. Email marketing is fast and totally measurable. MAC Advertising & Design has developed an on-line solution to help companies to maximize the opportunities of email marketing. We create HTML emails that promote your branding, schedules email despatch for your chosen date and time, and most critically, allows you to track the opening rate and readership of your messages.