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General Business

57 Posts authored by: SBC Team


The Paycheck Protection Program is a federal relief program established by Congress and implemented by the U.S. Treasury Department and the SBA with rules, requirements, protocols and processes that all participating banks, including Bank of America, must follow.


In order to ensure an orderly flow of these government-provided funds, we will follow the intent of the U.S. Treasury guidance, including what has been posted at the U.S. Treasury website, that small businesses that plan to apply should do so with their current business loan provider.


Small Business clients with a business lending and a business deposit relationship at Bank of America are eligible to apply for a Paycheck Protection Program through our bank. A client’s pre-existing lending relationship with us may include small business credit cards, conventional business loan or lease, business lines of credit, business auto loans, practice solutions loans, trade and asset-based loans.


Small Business owners who do not have a business lending and business deposit relationship with us should contact their current business loan provider as soon as possible, if they plan to apply for the federal Paycheck Protection Program. This is the best and fastest method for applying for federal relief, based on the U.S. Treasury requirements and guidance.


All applications, information and correspondence about the Paycheck Protection Program at Bank of America will occur online and through email, including the application process, submission of required documents, and follow up correspondence.

Coronavirus Resources: What You Need to Know For Your Small Business.

As countless small business owners confront unprecedented financial challenges due to the Coronavirus (Covid-19), we are developing articles designed specifically to help your business navigate these anxious times. Our team of expert small business writers will provide guidance on remote workforce management, social media sales tactics, how to host a virtual seminar and much more advice to help your business. Make sure to check out this page frequently for updates.

We’re here for our small business clients Ready to Re-Open? Here’s what to Consider How to Create a Digital Course and Become a Thought Leader The Small Business Coronavirus Crisis Guide to Reading, Listening  and Attending Virtual Conferences Grow Your Network Now by Following the Best Practices for Social Networking How to Prepare Your Small Business to Reopen Why Your Business Should Empower a High-Touch Customer Service Approach Coronavirus Playbook: How to Increase the Value of Your Social Ad Spend Coronavirus Playbook: How to Share Costs with Other Small Businesses Defeating Coronavirus Requires a Teamwork Mentality How to Set Your Business Up for Post-Coronavirus Success Manufacturers Respond to Coronavirus How to Use the Uncertainty of Coronavirus to Innovate, Learn and Lead The Coronavirus Changes How We Work. Here’s What to Consider Is Amazon Right for Selling Your Goods During Coronavirus? A Digital Strategy to Grow Your Business During Coronavirus Managing Remotely During Coronavirus is about Communication, Not Tools Managing Coronavirus: How to Cut Overhead and Not Staff Coronavirus and Your Taxes: What Businesses and Individuals Need to Know About the IRS Tax Extension Tips on Preparing for a Long-Term Supply Chain Disruption During Coronavirus Outbreak Help Your Small Business Stay Healthy with a Coronavirus Crisis Communications Plan The 7 Social Media Do’s and Don’ts for Small Businesses During Coronavirus The Small Business Delivery Options to Tap During Coronavirus Stay at Home Rules How to Help Your Employees Focus as They Work from Home A Guide to Translating Live Events to Digital Platforms

SBOR-Callout-sm.gifThe bi-annual Small Business Owner Snapshot, conducted by Bank of America, explores the concerns, aspirations and perspectives of small business owners throughout the U.S. and across 10 major cities. The fall report explores a range of topics important to the constantly evolving small business landscape. Some important insights from this report explore:


  • Strong business growth indicators despite continued concern about economic factors
  • The impact of U.S. trade tariffs on small businesses
  • Both challenges and excitement linked to the Holiday and New Year seasons


For a complete, in-depth look at the insights of the nation’s small business owners, view the Fall 2019 Bank of America Business Advantage Small Business Owner Snapshot here.

Avni Patel started A28 Architecture in 2015.  She had a vision for the type of architect she wanted to be, but “when I first started, I was a very young idealist and I just wanted to create great buildings.”


As her career grew, the Chicago architect focused on inclusive, environmentally and tech friendly design ideas to “make life just a little bit easier or better,” Patel said. "There are ways to design that allow a space to be flexible and work for a multitude of users and design ideas.” Patel saw, though, in many of the current small buildings, these design ideas were not typically integrated.



Patel felt the only way to address such issues – “there were certain things about the building industry that just didn’t make any intuitive sense to me” – and to do it right meant to commission projects so “I could truly focus on the design,” she said. “That’s why A28 was designed to be a real estate investment and architecture firm.”


A28_AvniPatel_SBClientStory_Thumbnail.jpg“As I started working, I realized I have to work within the existing reality. Navigating that reality to find a path that led us here wasn’t easy,” she said. “It took a lot of preparation to really understand financing, real estate investment, business, architecture, design, technology, psychology, and engineering well enough to make them work together and develop a business to achieve their integration.”


Together with Bank of America she’s able to pursue her dreams of building, both on the job and for her business.


Video transcript:


[Avni Patel] Architecture was actually, kind of a calling for me. I just knew I needed to be involved with it. I think I just started thinking a lot about how our environment affects us.



Avni Patel

Founder and CEO

A28 Architecture


[Avni Patel] I’m Avni Patel, an architect, and I started my own design firm, A28 Architecture.


I think architecture should be flexible enough to accommodate for everyone. It’s here for us.


I just want to be able to bring details that big projects get to have, like eco-friendly design, tech-friendly design, to smaller projects likes homes or residential. Whereas right now they don’t get that kind of attention.


Being able to get to a point where you’re financially stable. Where the business could then do the projects that we believed in, was very difficult point to get to.



Gladys Castillo

Small Business Banker

Bank of America


[Gladys Castillo] I first met Avni when she came into the financial center for a simple transaction, and that’s how the relationship began.


So once I understood Avni’s business, the two biggest things we were able to help her with was how to save her time through our mobile capabilities. And we’re also able to help her establish credit, for her business.


[Avni Patel] Gladys is great. She knows what my goals are, and so these steps are aligning with that.


[Gladys Castillo] When I am able to work with strong women, and the fact that I can support them and be an advocate for their financial lives, that to me is amazing. I’m proud of Avni, and it makes me feel really good to be able to support her business.


[Avni Patel] I would like the power to bring great design to the everyday person.


[End Card]

What would you like the power to do?

Bank of America logo

Learn more:


Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.  All other logos and company names mentioned herein are the property of their respective owners and are used pursuant to license. Bank of America, N.A. provides informational reading material for your discussion or review purposes only. Interpretations in this release are not intended, nor implied, to be a substitute for the professional advice received from a qualified accountant, attorney or financial advisor. Neither Bank of America, its affiliates nor their employees provide legal, accounting or tax advice. Bank of America, N.A. Member FDIC @ 2019 Bank of America Corporation.

SBC Team

Celebrating Small Business

Posted by SBC Team Apr 17, 2019

Every Community has Something to Celebrate This Small Business Month.

Small Business Month is a time when we stop and take notice of all the vibrant businesses that make up our communities. The relationship owners have with their customers make up the fabric of their neighborhoods. That’s why we’ve collected our best articles, highlights and interviews to help other rising business owners with their online presence, social media strategies, and much more. Make sure to check out this page throughout the month to learn more and inspire ideas that help your own small business community grow.

Social Media Shoppers Visit Stores, Too.  Here's How to Find Them. Small Business, Big Presence: 5 Ways your Business Should Engage Locally Success Stories: How Tiny Doors ATL Became a Big Hit How to Encourage Online Shoppers into Your Brick-and-Mortar Store How to Make Your Local Business a Neighborhood Institution Using Micro Influencers to Drive Business in a Local Market Small Business Profile: The Spindle Floods, Cyberattacks and Reputational Threats: Is Your Business Prepared? Neighborhood Vendors: How hyper-local businesses stay in business today Why Planning for Uncertainty is a Must for Business Owners 6 Ways Small Businesses Have a Large Impact in Local Markets Schedule an Appointment Small Business Spotlight: More to Love Yoga Client Spotlight: Denise Shelton, Founder and CEO of Community Bridge, Inc Small Business Spotlight: TheraPeeds Family Center Join the Conversation Spring 2019 Small Business Owner Report Why Local SEO Matters More Than Ever Tips from a Pro: How to Score a Small Business Touchdown at a Local Event

Small business fraud can be a serious issue for many businesses and prevention of such fraud is a necessity as a modern business owner.

Ensuring your business isn't vulnerable is a top priority. While small businesses are more susceptible to fraud than most large companies, there are ways in which you can help protect your business. Setting up secure systems, infrastructures, and internal controls to protect against fraudulent activity can save you both time and money. Whether your business has already experienced fraudulent activities - like identity theft or cyber security threats - or you are just looking to be able to identify threats before they happen, use these different resources to keep your workplace secure.


Fall 2018: Small Business Payments Spotlight Report Small Talk with Bank of America Merchant Services SpendTalk with Bank of America Merchant Services Protect your small business; security and fraud tips Digital Transformation of SMBs: The Future of Commerce (VISA) Fraud is evolving. So should your data security. Business Identify Theft in the U.S.: 2018 Report What is business identity theft? Business identity theft scams Tips to protect business identity Business identity theft, Victim resources Tips to help protect your company during tax season SHOULD MY BUSINESS SHARE CYBER INCIDENT DATA with an ISAC or ISAO? Vulnerability Assessments HOW WILL LEAST PRIVILEGE PROTECT MY BUSINESS? WHAT ARE THE CYBER RISKS TO MY BUSINESS? You've been hacked - do you know who to call? How to Know What to Protect How to Protect Your Data How to Secure Your Website How to create a secure password

Thumb.pngFraud isn’t going away—it’s getting more sophisticated. The security industry is always applying new techniques to keep pace. Help safeguard your company and customer data at the point of sale.


Click here to download the guide: Fraud is evolving. So should your data security. (PDF)

Thumb.pngThe insights provided in this guide are for small and medium size businesses (SMBs) in the United States, with a focus on helping businesses grow and improve the customer experience by leveraging technology and digital commerce.


Click here to download the guide: Digital Transformation of SMBs: The Future of Commerce (PDF).

Sage advice for women small business owners from Ramelle & Emma Massey of Massey Insurance Agency.  Emma and Ramelle are featured in the Bank of America National Women’s Small Business Month video currently running in Times Square and here on the Small Business Community.





“I am Emma Massey, and this is my daughter, Ramelle Massey, and we are Massey Insurance Agency.


“It’s extremely important to have female business leaders that you can look up to. This is my mom. She was a female business leader, and I followed in her footsteps. Having a strong role model is very important. Lift as you climb. The glass ceiling is shattered, piece by piece, and we are the ones who are chipping away at it.”



Bank of America is not affiliated with any business featured herein.

Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.  All other logos and company names mentioned herein are the property of their respective owners and used pursuant to license. Member FDIC.  ©Bank of America Corporation.

What advice does Nicole Centeno, CEO and founder of Splendid Spoon have for other entrepreneurs? Nicole is featured in the Bank of America National Women’s Small Business Month video currently running in Times Square and here on the Small Business Community.





“My name is Nicole Centeno, and I’m the CEO and founder of Splendid Spoon.


“My advice for young entrepreneurs is really to just start. The best school is the school of life. There is no one path for any entrepreneur. The sooner you get started, the sooner you start getting comfortable making mistakes, the faster you’ll learn, and the faster you’ll gain confidence in yourself to keep moving forward.”




Bank of America is not affiliated with any business featured herein.


Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.  All other logos and company names mentioned herein are the property of their respective owners and used pursuant to license. Member FDIC.  ©Bank of America Corporation.

"It's important to feel that your natural self is perfect the way that it is,” says Rachel Estapa, Founder and CEO of More to Love Yoga and Bank of America client. In this video Rachel talks about turning her passion for yoga and body positivity into her business. Learn more at


Check out our other Small Business Spotlights:







It's important to feel that your natural self is perfect the way that it is and that was very hard for me growing up because I was always larger. Through practicing yoga I'm at peace with myself. I want to help other people wherever they are in their body love journey.


Title: Rachel Estapa, Founder and CEO, More to Love Yoga, Bank of America Brand Ambassador


More to Love Yoga is for people that consider themselves unable to do yoga.


MoreToLove.jpgI help usually larger bodied people learn yoga, but also experience their body in a way that's not going to feel intimidating.


What's really important to me is allowing people to feel like they can cherish their bodies through their own experience with yoga, but also sharing the More to Love Yoga community.


Turning your passion into a business, it's very easy to get overwhelmed. I had a lot of fear around the money aspect. I can't take this great idea and bring it to more people unless I get this business part down.


When I started working with Lisa from Bank of America she was just not like any banker that I ever met. It was like a having a friend that is a banker.


I've always gravitated to the small business owner because I think it takes a lot of courage.


Title:     Lisa Carroll, Senior Small Business Banker, Bank of America


In Rachel's case I was really intrigued by the company. I wanted to talk about her business priorities, and see how we can help as a bank.


I want to grow More to Love and Lisa's definitely helping me with ways that the financial systems can support that growth. I've never felt that any question I asked, or anything that I needed was too small and she had all of this wealth of knowledge from Bank of America.


It's important to have a relationship with your bank. Someone that you could trust, that you can talk to about the business, the challenges that you're facing, because that's really where we shine. We're able to actually provide suggestions to help.


Lisa knows who I am as a person, what my business is about, and when I grow, Bank of America's going to be a great partner in that.


When I think about the future, I'm really excited to have more people become part of the More to Love Yoga community.


I have the power to have a business that I'm proud of in the world. I mean, that's the dream for everyone, right? To do what you love.




Check out More To Love Yoga at


Make an appointment to talk with a Bank of America Small Business Banker.

Bank of America supports the power of women small business owners this October and all year long.



Each October, Bank of America shares its support of women small business owners by celebrating National Women’s Small Business Month. Last year, we introduced the names behind women-owned small businesses by placing their names “up in lights” on a theater marquee. This year, we’ve taken the “You’re Gonna Know Me” idea a step further by showing the faces of the women behind small businesses and sharing their stories with the world. By doing so, we also show the power of working together – the more women we can support in building their businesses, the more opportunity we create for other women.


Anthem-Screen-Shot.jpgBank of America presents “You’re Gonna Know Me.”


You’re gonna value our instincts.

You’re gonna use my technology.

You’re gonna get with my program.

You’re gonna know our policy.

You’re gonna read my book.

You’re gonna face the world with me.


The world’s gonna know you.  We’re gonna help. Bank of America Business Advantage leads the way for small business owners and celebrates National Women’s Small Business Month.


Get to know the small business owners in this video by visiting their websites.


Nicole Centeno – Splendid Spoon™

Sasha Stern & Jamie Scalera – Miss Smith

Alina Haranczyk – Initech Industrial, LLC

Emma & Ramelle Massey – Massey Insurance Agency

Erin Christie – Author of Same Starry Sky

Miri Torres – Arianna Skincare



Bank of America is not affiliated with any business featured herein.

Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation.  Banking products offered by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation. © 2018 Bank of America Corporation.


Bonin Bough: How would you like to win $25,000 to grow your business?


Rachel Estapa:  “This changes, like, literally everything. It really does.”


Bonin Bough:


I’ve teamed up with Mastercard and Bank of America team for the second annual Grow Your Biz contest. It’s a contest for small business owners all across the country.  Last year we only focused on businesses in Boston, but this year we’re taking our search nationwide.


The grand prize winner will win business consultation sessions with each of the judges, including me, and a chance to win $25,000 to grow their biz, provided by Mastercard.


Entering is easy.  Submit a video by September 30th telling us how you plan to grow your small business.  Remember to tell us specifics about your plan to grow your business, have lots of energy like last year’s winner Rachel from More to Love Yoga, be creative, but don’t worry about over producing.  You can even use your phone to record your video.


Four finalists will have the chance to pitch their business live in New York City on November 8th to our Grow Your Biz panel for a chance to win $25,000.


Every small business can use a jump start to get to the next level.  Go ahead. Take the leap.  Enter today.


No purchase necessary.  Void where prohibited.  Open to small business owners in the 50 US and DC, 18+ ends 9/30/18. Restrictions apply.  Visit for Official Rules and complete details.

The Spotlight is on Women Entrepreneurs in 2018

The 2018 Bank of America Women Business Owner Spotlight explores the goals, challenges, and everyday realities of women entrepreneurs across the country. The Spotlight shines a light on optimism for the year ahead, access to capital, and digital transformation.


For women entrepreneurs, confidence in the economy has reached a two-year high, with a larger number of business owners expecting their revenues to increase compared to last year. This reported surge in optimism is coupled with key insights about the digital transformation sweeping across the small business landscape. One key finding is that women are adopting mobile devices for payments and other business functions at higher rates than men.


The Spotlight also examines women’s experiences regarding access to capital. While an overwhelming majority believe access to capital for women business owners has improved over the last decade, a majority still believe that it’s more difficult to secure businesses financing than it is for men.


Want to know more?


Download the 2018 Bank of America Women Business Owner Spotlight

Veteran_Resources_body.jpgby Robert Lerose.


Military veterans who are either starting their own small business or already running one are in a unique category. Their training, service, and discipline are highly regarded by prospects and clients. The government also regularly awards a significant number of contracts specifically to businesses owned by veterans.


The following list of selected resources can provide information, assistance, and services to military veteran small business owners. Some of these overlap in their coverage of topics, so check them out thoroughly to find those that can help you best.


Office of Small & Disadvantaged Business Utilization: A comprehensive resource run by the U.S. Department of Veteran Affairs that promotes small business participation in VA procurements.


VetBiz: Run by the U.S. Department of Veteran Affairs, it provides information about the verification process to qualify for VA contracts.


Veteran_Resources_PQ.jpgService Disabled Veteran-Owned Businesses: The Small Business Administration resource that provides contracting support for veterans and service-disabled veterans, with information on how to qualify for veteran contracts.


Office of Veterans Business Development: Operated by the Small Business Administration, it provides help on availability, applicability, and usability of administration small business programs for veterans, reservists, and their families.


National Veteran-Owned Business Association (NaVOBA): Advocacy group that fights for more opportunities for military veteran business owners. Offers a registry for consumers looking for veteran-owned businesses, a magazine covering the veteran-owned business movement, webinars, and an index of "Buy Veteran" companies.


V-WISE: A program operated by the Institute For Veterans and Military Families at Syracuse University that provides women veterans with tools and resources to start and grow their own businesses.


Hivers and Strivers: An angel investment group that supports start-up companies founded and run by graduates of the U.S. military academies.


These and many other resources are there to help military veterans succeed in the marketplace. Take advantage.

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