holiday.jpgIn December 2013, thousands of packages promised for delivery by Christmas didn't arrive until after the holiday. An unprecedented surge in last-minute orders coupled with severe winter storms resulted in massive delays for UPS and FedEx.


Even if a delay isn't your company's fault, it can leave customers with a bad impression of your brand. Read on to discover how small businesses can plan for the holiday rush and control the factors that can keep customers happy.


Click to download the PDF.

 

 

 

__________________________________________________________________________________




Icon-sm.gifUp to 40% of annual sales can come during the holidays, so we’ve compiled some simple ideas, tips and best practices to help you have the best season possible.  Click here