holiday.jpgIn December 2013, thousands of packages promised for delivery by Christmas didn't arrive until after the holiday. An unprecedented surge in last-minute orders coupled with severe winter storms resulted in massive delays for UPS and FedEx.

Even if a delay isn't your company's fault, it can leave customers with a bad impression of your brand. Read on to discover how small businesses can plan for the holiday rush and control the factors that can keep customers happy.

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Icon-sm.gifUp to 40% of annual sales can come during the holidays, so we’ve compiled some simple ideas, tips and best practices to help you have the best season possible.  Click here

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