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As a company that serves local business owners and customers, Bank of America Merchant Services is proud to join with American Express as a corporate supporter of Small

Business Saturday® this Nov. 24.

 

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Small Business Saturday was founded by American Express in 2010 to help strengthen local economies. Today,

 

it’s a holiday shopping tradition and part of a nationwide Shop Small® movement dedicated to uniting communities and supporting all kinds of small businesses. From the corner store to your favorite diner to a trendy online boutique, it’s unique small businesses like yours that help local communities stay vibrant.

 

Participating in Small Business Saturday is a great way to reach new customers and help promote your business. Here are some ideas for getting involved on Nov. 24:

 

  • Let your customers know that you plan to participate in Small Business Saturday. Visit ShopSmall.com/Participate for customized marketing materials for your storefront, website, and social networks for free.
  • Transform your store to help your business make an impression. While supplies last, order free merchandise courtesy of American Express.
  • Connect with your community. Contact your local chamber of commerce to see how your business can participate in Small Business Saturday events and promotions.
  • You can also help attract more customers by displaying signage on your storefront or website. You’ll show Card Members you accept American Express and that you’re ready for their business. Get your free signage at americanexpress.com/signage.
  • And if you accept American Express® Cards, your business could get recommended to potential customers. In 2017, over 15 million people received recommendations on where to shop.* Learn more here.

 

Not sure if you’re set up to accept American Express® Cards? Call 800.430.7161 and we can help.

 

It’s a privilege to support you on Small Business Saturday and serve you every day of the year. We hope you will join us and participate on Nov. 24.

 

The external links provided above will take you to a third party's website that is not sponsored or endorsed by Bank of America Merchant Services.

*Based on an analysis of American Express merchant recommendations in 2017.

©2018 Banc of America Merchant Services, LLC. All rights reserved. All trademarks, service marks and trade names referenced in this material are the property of and licensed by their respective owners. Merchant Services are provided by Bank of America, N.A. and its representative Banc of America Merchant Services, LLC. Banc of America Merchant Services, LLC is not a bank, does not offer bank deposits, and its services are not guaranteed or insured by the FDIC or any other governmental agency.

Introducing Small Talk with Bank of America Merchant Services.

 

Small business owners have a lot to handle these days. Corner stores compete against eCommerce giants, point-of-sale systems have jumped to the cloud and your customers want quicker and easier ways to shop.

 

The challenges can be intimidating, but as the realities of owning a small business change, the fact remains that we’re still here to help you navigate it all.

 

We invite you to jump into the August and October editions of Small Talk in which we spotlight some of the most important trends and opportunities facing small businesses today.

 

In the August edition:

  • Get help cracking down on cyber criminals
  • What to do when Mother Nature strikes.
  • Purchase disputes and how to avoid them.
  • Promotional Ideas Calendar

 

In the October edition

  • Clover POS software plan comparison
  • Tips to help your business prepare for the holiday season
  • The 2018 Small Business Payments Spotlight
  • Answers to 1099-K tax form questions

The newly released Small Business Payments Spotlight from Bank of America Merchant Services surfaces a trove of valuable insights for small business owners navigating the complex world of payments through a wealth of timely, actionable information.

 

This year’s report details three key findings:

 

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1. Both small business owners and consumers are relying more on mobile devices to streamline the shopping experience. In fact, 35 percent of consumers leverage mobile devices to ease shopping.

 

2, To stay competitive and grow sales, small businesses are expanding and enhancing their eCommerce capabilities. Forty-three percent of consumers surveyed said they are shopping online more than ever before.

 

3. Data breaches, which threaten sales and customer loyalty, are becoming more expensive. Twenty-two percent of consumers who had their bank or personal information stolen indicated they would not shop at a small business that had experienced a data breach.

 

Get a copy of the report here.

 

About Bank of America Merchant Services

 

Bank of America Merchant Services brings together market-leading payment, eCommerce and security solutions to help businesses optimize global digital commerce and improve their customer’s purchase journey.

 

The company processes 16.6 billion transactions at more than 705,000 merchant locations throughout the U.S., Canada and Europe. Bank of America Merchant Services guides businesses from the Fortune 50 to neighborhood establishments through the evolving world of payments.

 

To learn more, please visit https://merch.bankofamerica.com

2017 report shows that with so much at stake, small businesses must adapt to changes in the ways customers shop and pay

 

Bank of America Merchant Services commissioned Forrester Consulting, one of the most influential research and advisory firms in the world, to conduct a study of payments-focused attitudes and behaviors among U.S. small business owners and consumers.

 

Merchant Services Factoid..gifTopics addressed in the inaugural Small Business Payments Spotlight include merchant and consumer sentiments towards point-of-sale and digital payments, cash, eCommerce, security and more.

 

Among the notable findings:

  • 48% of consumers carry less cash than they did five years ago, but 38% of small businesses have not changed the types of payments they accept in the past five years.
  • 53% of consumers are shopping online more than ever, yet only 44% of small businesses operate an eCommerce website.
  • Consumers aged 18 to 29 and over 65 are the most likely to never trust a small business again following a data breach affecting that merchant.

 

As the trusted payments provider for hundreds of thousands of small businesses across the U.S., Bank of America Merchant Services is pleased to share with you valuable insights in the Small Business Payments Spotlight.

 

Read the report (PDF) to explore what hundreds of small businesses and consumers have to say about payments today and tomorrow.

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