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A few years ago, a large franchise association conducted a survey of its franchisees to find out what separated the best from the rest. Was it advertising, marketing, location? No, no, and no. The… Show more
While you keep your head down running the macro and micro duties of your business, you may forget you are surrounded by people who can help run your business better—your employees! Your employees are… Show more
Though most of the features in the Small Business Community are intuitive and easy-to-use, you may have questions or need help in getting the most out of the community features and functionality. … Show more
You may have heard of “microfinance,” but what it is and what the popular perception of what it is are often two different things. According to Forbes, “Back in 1974, a Bengali man named Muhammad Yunus created the concept...
While you keep your head down running the macro and micro duties of your business, you may forget you are surrounded by people who can help run your business better—your employees! Your employees are on the front lines, often knowing what...
Your customers already can praise or criticize your business across social media or online rating and review sites. So do you really need one more way to measure customer opinion? Yes. The Net Promoter Score (NPS) is a simple but...
By David Burch As an entrepreneur, you may rely on a variety of sources for capital – such as banks, family, personal savings or even angel investors. Regardless of the financing sources you tap or the stage of your business,...
A few years ago, a large franchise association conducted a survey of its franchisees to find out what separated the best from the rest. Was it advertising, marketing, location? No, no, and no. The missing piece is you. It goes...
There are plenty of viable cost-cutting measures and small businesses should take advantage of every one of them. Why spend thousands on a top-quality cherry wood conference room table when a pine table – not to mention a second-hand model...
Speaking at a conference recently, I was wrapping things up and opened the floor to questions. All started well enough, until this one guy got the mic. He just would not, well, shut up. His questions were all prefaced with lengthy monologues and...
Every small business owner strives to attract more customers. But if you’re just trying to get more customers, you’re selling yourself short. Instead, you should aim to get more of your ideal customers. Ideal customers can have...
Social media can be great for your business – or it can be a giant time suck yielding little financial gain. While it’s tempting to try to be everywhere, most small businesses don’t have the arms and legs to do that effectively....
By Erin O'Donnell. More than six out of 10 small business owners have no succession plan in place. That means they don't know what's going to happen to their company when they are no longer running it, according to a recent survey of 500...
