Event: GoDaddy.com Talks about Building ...

Interpreter 27 posts since
May 29, 2008

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15. Re: Event December 11: Building a Business Online Dec 11, 2008 3:35 PM

If customers will be entering confidential information (home address, annual income, social security numbers, etc) about themselves on my website, what sort of security should I be looking into to protect that information?

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DomainExpert 12 posts since
Nov 25, 2008

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16. Re: Event December 11: Building a Business Online Dec 11, 2008 3:46 PM

in response to: Interpreter

First, you should be using an SSL certificate to protect the transmission of all data between the customer's browser and the server. For more information on SSL certificates, you can go here:

http://help.godaddy.com/topic/186

Any time you're collecting sensitive information, there are many security precautions that need to be taken. For example, if you're collecting credit card data, Payment Card Industry compliance is required. Different types of information have different requirements, and it wouldn't be appropriate for me to go into detail in this forum. Suffice it to say, you will need to research what requirements exist for the specific information that you want to collect.

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amspcs 514 posts since
Oct 18, 2007

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17. Re: Event December 11: Building a Business Online Dec 11, 2008 3:46 PM

in response to: DomainExpert

Thanks for your time! Can customers who already have all the elements of an ecommerce site other than
shopping cart (i.e.they already have a merchant account, gateway via Authorize.net or simiilar, etc.) just utilize
the shopping cart capabilities of GoDaddy? If so, what is the cost structure?

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DomainExpert 12 posts since
Nov 25, 2008

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18. Re: Event December 11: Building a Business Online Dec 11, 2008 3:51 PM

in response to: amspcs

Authorize.net is one of the payment gateways supported by our Quick Shopping Cart application. Our cart comes in three versions ranging in price from about $10 - $50 per month depending on the size of your product catalog.

A great example of a successful Quick Shopping Cart site is The Wild Cowboy at http://wildcowboy.com.

To learn more about Quick Shopping Cart, visit this page:

http://www.godaddy.com/gdshop/ecommerce/cart.asp

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DomainExpert 12 posts since
Nov 25, 2008

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19. Re: Event December 11: Building a Business Online Dec 11, 2008 3:55 PM

Thanks for the questions today. I've enjoyed taking part in this forum event. In closing, I'll offer some other tips I think might be helpful.

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DomainExpert 12 posts since
Nov 25, 2008

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20. Re: Event December 11: Building a Business Online Dec 11, 2008 3:56 PM

How do you pick a good domain name?

Qualities of good domain names
-Easy to spell
-Easy to remember

Don't use confusing spellings

When choosing a company name, see if the domain name is available

Think ahead about domain names. If you currently sell auto parts and want to get into selling truck parts eventually, pick the appropriate domains names early (and before you tell anyone about your plans).

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DomainExpert 12 posts since
Nov 25, 2008

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21. Re: Event December 11: Building a Business Online Dec 11, 2008 4:03 PM

If I am just starting, what should be on my Web site?

Your Web site should tell potential customers what you do & include contact info
- Easy to find contact information
- Offer multiple forms of contact (phone, email, fax)
If you're selling services, have a concise description of the products/services offered
- If you have a physical office/store provide the address, a map, and your hours of operation
For information only Web sites, don't go overboard with information
- Show some examples of what it is you do/sell
Have third party input about your company to build customer confidence including:
- Customer testimonials about products/examples of your services
- Link to other sites that have testimonials about you (kudos have more influence coming from someone else)
- Link to industry awards or your Better Business Bureau listing
Link to your Social Media sites (blog, MySpace, Facebook, Twitter, etc) if applicable
If you have a niche audience, cater to them specifically
- Entertainment providers should have a calendar/schedule for visitors to know your availability
- Radio stations should have DJ info (pics/schedules/bio
Always make sure you provide excellent customer service

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SBOCTeam 328 posts since
Jul 27, 2007

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22. Re: Event December 11: Building a Business Online Dec 11, 2008 4:07 PM

Great job Warren, all terrific responses!

Community, the event with Warren has now concluded. But please feel free to continue to discuss today's. If you want more information about Warren and GoDaddy's products and services, visit http://www.godaddy.com

Thanks again,
The SBOC Team

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EagleEye 85 posts since
Nov 7, 2008

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23. Re: Event December 11: Building a Business Online Dec 11, 2008 5:40 PM

in response to: SBOCTeam

I have several domains registered at GoDaddy. Their customer service is top notch. I have always thought of my domains as online real estate so I thought that was interesting.

EagleEye
http://blitzlocal.com
http://avivadirectory.com

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DomainExpert 12 posts since
Nov 25, 2008

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24. Re: Event December 11: Building a Business Online Dec 12, 2008 12:52 PM

in response to: EagleEye

Thanks, EagleEye. It's always great to hear that we're keeping our customers happy.

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