This Question is Answered

2 "helpful" answers available (4 pts)
1 2 3 4 Previous Next
Post a new topic
49 Replies Last post: Mar 30, 2009 1:53 AM by azren35

MARKETING/ADVERTISING

Dec 27, 2007 12:56 PM

Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007

How can I get good PR for my carpet cleaning business? Tried ads and mailers with no success. Best results came from hitting the pavement and referrals. In business 14 years which has continued to grow but nee more exposure for faster growth. What do you recommend? Carpetman
Report as inappropriate
Click to view DomainDiva's profile Mogul DomainDiva 1,731 posts since
Oct 10, 2007
1. Re: MARKETING/ADVERTISING Dec 27, 2007 12:58 PM
Have you tried carpet and flooring stores? They may be willing to refer your services to customers that have had new carpet installed.
Click to view LUCKIEST's profile SCORE LUCKIEST 7,932 posts since
Aug 6, 2007
2. Re: MARKETING/ADVERTISING Dec 27, 2007 1:10 PM
Carpetman, How about a Marketing Plan. I am a SCORE Counselor and SCORE helps business
people FREE with marketing and other services to help you succeed.
Two additional thoughts. You have been in business 14 years. How about some give away
with the word FREE in it. The other thought. Have the local newspaper do a story about your success.
Good luck, LUCKIEST
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
3. Re: MARKETING/ADVERTISING Dec 27, 2007 1:21 PM
in response to: DomainDiva
DomainDiva,
Thanks for the suggestion. Yes I have and continue to do so. Just about everybody has someone they work closely with in my area. I still continue to try though. My experience is that most of the time persistance pays off eventually most of the time. I use a dry foam system (not Chem-Dri) and most are unaware of it and the advantages it has over traditional steam cleaning which many of those places seem to still recommend. It has been an uphill battle but I have managed to keep climbing. I just need more exposure. Thank you again. Carpetman
Click to view DomainDiva's profile Mogul DomainDiva 1,731 posts since
Oct 10, 2007
4. Re: MARKETING/ADVERTISING Dec 27, 2007 1:26 PM
in response to: Carpetman
This may sound crazy...but have you ever thought of getting a booth at a Home and Garden show? You could demo your process and sign up clients to get their carpets cleaned on the spot.
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
5. Re: MARKETING/ADVERTISING Dec 27, 2007 1:39 PM
in response to: LUCKIEST
LUCKIEST,
Thank you for the suggestion. I will give it a shot. I have worked hard to get my business where it is. I just need to have it pick up the pace even though it has grown every year except 1. It continues to grow about $5,000 to $8,000 more than the previous year, the last few years. But since I have had to hire help I need it grow more than that. I try to spend as much time on marketing my business as I am able. So thank you for you suggestion. Carpetman
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
6. Re: MARKETING/ADVERTISING Dec 27, 2007 1:41 PM
in response to: DomainDiva
No I had not. Thanks for the idea, I really appreciate it.
Carpetman

Click to view LUCKIEST's profile SCORE LUCKIEST 7,932 posts since
Aug 6, 2007
7. Re: MARKETING/ADVERTISING Dec 27, 2007 1:45 PM
in response to: Carpetman
Suggestion, why not contact a marketing consultant or two.
Tell each about your business and how you want to grow. One or both might come up with interesting ideas.
I always like the idea of sponsoring the local baseball team. Great exposure. Kids wearing your shirts,
Moms and dads seeing the shirts at games and the rest of the town being exposed to the shirts.
Any way we can talk?? You can email me at " pdeig@juno.com "
LUCKIEST
Click to view Lighthouse24's profile Mogul Lighthouse24 2,396 posts since
Oct 10, 2007
8. Re: MARKETING/ADVERTISING Dec 27, 2007 2:23 PM

When I first went out on my own as a consultant, I had big peaks (very busy) and big valleys (no work at all) -- but I was good with my hands and not afraid of manual labor. So when things were slow and no money was coming in, I'd load my pick-up with the appropriate tools, put on some clean work clothes, and park on the side of the road leading to the elementary school where all the "rich" kids went. I'd stand next to my truck early in the morning with a big marker board that said, "I can have your lawn mowed by noon!" (or your fence repaired or your carpet cleaned or whatever I was doing that day). I'd stand there in the afternoon with, "I could be mowing your lawn right now!" (or shoveling snow or cleaning your carpet or whatever). I had some homemade business cards with my phone number in case someone stopped and asked for one. It took a few days, but I finally got a job (hauling away junk from the yard of a rental house and mowing the lawn). Then some kind of "Mom Network" must have kicked-in, because I started getting more handyman jobs than I could handle.

I think if exposure is what you need, this technique could work for you -- and it's essentially free. Have your truck and equipment ready to go. Look clean and professional. Park on the way to (not in front of) a nice elementary school in the morning, near the entrance to a busy mall after that, in an area where professional people eat lunch at midday, then back to the elementary school. Stand beside your truck with a sign that basically says, "I'm available to work!" It may take a week or so, but if you do a good job at a fair price for the first one or two customers you get that way, I'll bet you'll be very busy soon.

Hope this helps. Best wishes.
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
9. Re: MARKETING/ADVERTISING Dec 27, 2007 2:24 PM
in response to: LUCKIEST
How can I decide who is the best for my needs and will work hard for my business?
Carpetman
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
10. Re: MARKETING/ADVERTISING Dec 27, 2007 2:35 PM
in response to: Lighthouse24
Lighthouse 24,
I appreciate your suggestion. The way I have built so far is going door to door when I'm able. Usually it takes about a couple of months before I get any calls. But I do find that those who call do so for 2 reasons: 1-They say they call me because they have already met me if only very briefly or 2-They say they call me instead of someone else because they figure if I am willing to work that hard to go out and get the business I will work hard to take care of their carpet. The problem is I do not always have as much time as I would like to do this. The only problem I would have with doing what you suggest is that it seems that people in my area re suspicious of a grown man hanging around an elementary school. Perhaps another location would be better in my location. Thanks.
Carpetman
Click to view LUCKIEST's profile SCORE LUCKIEST 7,932 posts since
Aug 6, 2007
11. Re: MARKETING/ADVERTISING Dec 27, 2007 2:45 PM
in response to: Carpetman
Carpetman, NOT Lighthouse, But am I missing something in your next to last sentence??
" it seems that people in my area are suspicious of a grown man hanging around an elementary school "
You have been in business many years (14) so you do know how to succeed.
Do you know about SCORE?? SCORE helps people in business (FREE, that word again) succeed.
Again, LUCKIEST
Click to view Carpetman's profile Professional Carpetman 14 posts since
Dec 27, 2007
12. Re: MARKETING/ADVERTISING Dec 27, 2007 2:49 PM
in response to: LUCKIEST
I meant to ask, what is a SCORE consultant?
Carpetman
Click to view Lighthouse24's profile Mogul Lighthouse24 2,396 posts since
Oct 10, 2007
13. Re: MARKETING/ADVERTISING Dec 27, 2007 3:19 PM
in response to: Carpetman
Yes, that's why I specifically said "not in front of" an elementary school, but in a visible high traffic spot on the way to one. (Besides being suspicious, you'd just be in the way of traffic flow if you park too close.) The goal is to BE SEEN (exposure). In my neighborhood (because there's a middle school on the same main road), you'd be seen by about 400 very real potential customers in 15 minutes. MUCH faster than door to door. (If you don't have time for that, but you don't have enough work to do either, I can't help but wonder -- how do you spend your time exactly?)
Click to view LUCKIEST's profile SCORE LUCKIEST 7,932 posts since
Aug 6, 2007
14. Re: MARKETING/ADVERTISING Dec 27, 2007 3:28 PM
in response to: Carpetman
Thanks for asking. SCORE is "Counselors to America's Small Business" It is America's premier
source of FREE
and CONFIDENTIAL small business advice for
entrepreneurs.
Most of the SCORE Counselors are retired business men and women who volunteer their time to help
other business people succeed.
Be happy to tell you more if you ask. LUCKIEST
1 2 3 4 Previous Next

Most Recent Forum Posts

Legend

  • Open Question
  • Answered Question
  • New content since your last visit
  • Updated content since your last visit
  • Content you have read