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1 "correct" answer available (5 pts) 1 "helpful" answer available (4 pts)

7 Replies Last post: Apr 8, 2009 3:02 PM by Blessedalways

Who are your greatest customers?

Jul 17, 2009 9:13 AM

LadyPR 25 posts since
Jul 2, 2009

Hi Small Business Community,

I'm a business owner that helps businesses market their products and services to women. Many of you, as I have noticed through the threads, are looking for better ways to market your business and I want to improve my website to better serve business owners like you.

Please take my short 1 minute survey. You can find it at http://www.ratepoint.com/survey/8584ac4814e809f284c796531c9c4190.

Feel free to connect with me via:

sherrell@ladypr.com
Twitter: @ladypr
http://www.ladypr.com
http://www.informher.com

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puzzleman 293 posts since
Oct 11, 2007

1. Re: Who are your greatest customers? Jul 17, 2009 9:27 AM

in response to: LadyPR

The link does not take you to a survey.
It takes you to RatePoint's opening page.

Jim

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LUCKIEST 7,935 posts since
Aug 6, 2007

2. Re: Who are your greatest customers? Jul 17, 2009 9:32 AM

in response to: LadyPR

Who are your greatest customers?? Good question

Do you know about SCORE. SCORE helps both men and women in business (FREE)

973 sounds like New Jersey. I am in New York

LUCKIEST

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LadyPR 25 posts since
Jul 2, 2009

3. Re: Who are your greatest customers? Jul 17, 2009 11:24 AM

in response to: LUCKIEST

Hi eveyone,

i'm not sure why the link isn't working. Please visit http://www.ladypr.com and on the right panel you can click the link "Business owner questionnaire" to complete the survey.

I greatly apologize for the hassel.

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Analysight 55 posts since
Dec 30, 2008

4. Re: Who are your greatest customers? Jul 18, 2009 6:25 PM

in response to: LadyPR

Hi Sherrell.

I just went through your survey and I'm not sure you're asking the questions necessary to get information you need to optimize your Website. It is important to understand why people are visiting your site, how their experience on the site was, how satisfied they were, and whether or not they would recommend the site to a friend or colleague. Also, a survey of this fashion is probably best designed as one that pops up as a visitor is about to leave the site.

Also, do you use any Web Analytics tools to measure traffic to your Website (visits, visit duration, page views, click-throughs)? Knowing how visitors interact with your site can give you good ideas into the changes you need to make.

Analysights helps companies like yours design effective survey questionnaires and analyze their Website traffic, I would be more than happy to help you out. Please contact me at:

Phone: (847) 895-2565
E-mail: info@analysights.com

http://analysights.com/

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DomainDiva 1,732 posts since
Oct 10, 2007

5. Re: Who are your greatest customers? Jul 19, 2009 8:41 AM

in response to: LadyPR

I went to the website. You neglected to indicate where the survey was on your page, and since all I saw was squares and rectangles of confusing copy I could not find the surveyI am back at the forum asking if you could BE MORE SPECIFIC about the location of the survery since the page is visually confusing.

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LadyPR 25 posts since
Jul 2, 2009

6. Re: Who are your greatest customers? Jul 19, 2009 8:51 AM

in response to: Analysight

Thanks for the feedback. This will definitely help me to improve my survey.

-Sherrell

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LadyPR 25 posts since
Jul 2, 2009

7. Re: Who are your greatest customers? Jul 19, 2009 8:53 AM

in response to: DomainDiva

My apologies domain diva. Please visit http://www.ladypr.com. On the right panel under "Headlines" see "Take Our 1 Minute Survey & Help Us Improve Our Site!" there you can click the link to the survey.

If you are still having issues I would be more than happy to send you the link via email.

I greatly appreciate the feedback.

Best,

Sherrell

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DomainDiva 1,732 posts since
Oct 10, 2007

8. Re: Who are your greatest customers? Jul 19, 2009 9:13 AM

in response to: LadyPR

I took the survery thanks for designating the link location. The survey was not in depth at all. I am confused about how you go about doing what you do.

Your forum headline is Who are your greatest customers? Then you post links to confusing pages. Then there is a survey that only asks about target market (sort of). Are you interested in getting new customers? I am not sure if that is your goal or are you mining information?

I am one of the fortunate, even though we are small, scrabbly and poor we have in house design/copy and sales/marketing and an internet ISP owner that knows how to place website copy in search engines. I cannot imagine having to turn over this department to an outsider who does not know our business.

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LadyPR 25 posts since
Jul 2, 2009

9. Re: Who are your greatest customers? Jul 19, 2009 9:24 AM

in response to: DomainDiva

Thank you again Domain Diva for you helpful responses. The survey is really just about getting information from business owners on who their target consumers are and how they market their businesses.

Good luck with your business.

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DomainDiva 1,732 posts since
Oct 10, 2007

10. Re: Who are your greatest customers? Jul 19, 2009 9:30 AM

in response to: LadyPR

I do not think that your survey is in depth enough for you to get any good information from potential clients. The survey only asks a few NARROW questions and asks for feedback. How do you make business decisions based on that survey alone?

Information is crucial to any business, I don't see how this is helping you.

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LadyPR 25 posts since
Jul 2, 2009

11. Re: Who are your greatest customers? Jul 19, 2009 9:34 AM

in response to: DomainDiva

Again as I said, the goal isn't to gain customers with this survey. It's strictly informational for another project that I am working on. I don't need to disclose that to you. Thanks again for your opinions. It's helping me just fine.

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DomainDiva 1,732 posts since
Oct 10, 2007

12. Re: Who are your greatest customers? Jul 19, 2009 11:09 AM

in response to: LadyPR

Oh OK...now I get it.....

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Wappahso 14 posts since
Jan 15, 2009

13. Re: Who are your greatest customers? Jul 19, 2009 11:49 AM

in response to: DomainDiva

the link does not work.
http:///www.winnsom.com

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LadyPR 25 posts since
Jul 2, 2009

14. Re: Who are your greatest customers? Jul 19, 2009 3:09 PM

in response to: Wappahso

Hi Wappahso,

Please visit http://www.ladypr.com and on the right column under "Headlines" and see "Take our 1 minute survey!" click on the business owner survey.

Thanks,

Sherrell

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Who are your greatest customers?

Jul 17, 2009 9:13 AM

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