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3 Replies Last post: May 1, 2009 12:54 AM by spacemonkey

Shipping & Handling

Apr 21, 2009 3:03 PM

just4girls 5 posts since
Apr 6, 2009

Hi! I am starting an online consignment business and considering the idea of including S&H fees in the price of the clothes/items for sale. Is this a good idea or bad idea? I think that customers shopping resale are pretty thrifty and would not want to see the added cost of shipping so marking the item up to include shipping may be a plus...? Any advice is appreciated.

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amspcs 514 posts since
Oct 18, 2007

1. Re: Shipping & Handling Apr 21, 2009 3:44 PM

In this competitive world, I would think that s/h should be kept separately. The reason is:
If you offer something for $30 including shipping, and a competitor prices the same item
at $25 not including s/h, many consumers won't compare apples with apples, they'll just see
the $25 vs $30m they'll perceive the $25 as 'cheaper' and you'll lose the sale. It's called Creative Maketing.

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phanio 474 posts since
Apr 7, 2009

2. Re: Shipping & Handling Apr 22, 2009 9:36 AM

Keep it separate - online shoppers understand that they have to pay shipping & Handling. If you have enough margins in your consignment fees - could offer free shipping if the purchase amount is over a certain limit - just make sure that your prices are competitive and you have the margins.

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spacemonkey 31 posts since
Apr 30, 2009

3. Re: Shipping & Handling May 1, 2009 12:54 AM

I would keep S&H seperate so that your customers know what they pay for. If you have a business that ships many items the shipping company might even strike a deal with you.
Good Luck

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ForumsStarting a Business

This Question is Possibly Answered

Shipping & Handling

Apr 21, 2009 3:03 PM

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