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Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
15. You should really back up continuously Apr 7, 2009 2:20 PM
in response to: Techie
Carbonite backs up continuously. Any time you write a new file to disk, or edit and save an existing file, Carbonite backs it up. We only back up the changes, so frequent updates aren't a problem. Carbonite does offer advanced scheduling options in case you don't want to back up continuously, but I don't see any reason why you would want to postpone a backup. i know that if I lost a whole day's work, i would be pretty annoyed. Carbonite automatically "goes to sleep" when you are using your PC, so that we don't impact your CPU or bandwidth while you're working. After a minute or so of inactivity, Carbonite goes to work catching up on the backups.
Click to view Vince's profile Host Vince 91 posts since
Aug 15, 2008
16. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:20 PM

What are some trends in how people are storing, sharing, and accessing data?
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
17. Some Carbonite Factoids Apr 7, 2009 2:21 PM
in response to: CarboniteCEO

Here's are some interesting stats on Carbonite:

We have almost 30 billion files backed up.

We back up over 100 million new files every day.

We have restored over 2.5 billion files that our customers would have lost.

Dave
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
18. Online backup is certainly a booming business right now Apr 7, 2009 2:24 PM
in response to: Vince
People will still back up locally to hard drives, network drives, etc. But the big change in backup is the availability of cheap, simple, online backup. There's a difference between a service like Carbonite that is primarilly designed to PROTECT your data, and file sharing services like Yahoo Briefcase, or photo sharing services. We allow you to access your backup from a web browser, but we don't encourage you to use Carbonite to, say, share photos with mom. Most of the "sharing" kinds of products are not really automated backup systems, they don't encrypt your files, and they don't have intelligent client software to manage the automated backup and recovery processes.
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
19. Some gruesome statistics on PC vulnerabilities Apr 7, 2009 2:27 PM
in response to: CarboniteCEO

Statistics on Data Loss


  • Every year 43% of computer users lose irreplaceable files. Due to theft, irreparable damage or data corruption, these files could be unrecoverable through conventional means.

  • Laptops are increasingly more common than PCs in businesses. Because of this, the possibility of theft increases, but only 3 out of 100 stolen laptops are ever recovered.

  • The average cost of recovering data on a 160GB hard drive would cost $1,500 from conventional data recovery companies. The costs escalate when considering the lost productivity. On average a single data loss incident will cost an organization $2,900, including both the cost of data recovery and the cost of lost productivity.

  • 6% of all PCs will suffer an episode of data loss in any given year.

  • 35% or more of all PCs sold to businesses are laptops, and 1 in 5 of these laptops will suffer hardware failure in the first 3 years.
Click to view Tori's profile Host Tori 79 posts since
Aug 15, 2008
20. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:28 PM
Can you tell us more about data recovery? So many times my computer has "crashed" or I've gotten a blue screen to find out that my work was wiped out. How can I use the solution to recover my files, some of them that may have even been corrupted?
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
21. The blue screen of death Apr 7, 2009 2:31 PM
in response to: Tori

If your computer crashes, that's exactly when you need Carbonite. Carbonite would allow you to recover anything that had been saved to disk prior to the computer crash, assuming that there was enough time for it to be uploaded to Carbonite. About 3% of all hard drives crash each year, so almost everyone has a horrow story like yours. My wife's PC crashed a couple of weeks ago, and i got everything back that she was working on up to a few minutes prior to the crash.
Click to view Howard's profile Mogul Howard 82 posts since
Jul 29, 2008
22. Re: Some gruesome statistics on PC vulnerabilities Apr 7, 2009 2:33 PM
in response to: CarboniteCEO

I read the stats on data loss and PC theft. What common sense advice can you give to us to minimize data corruption and data theft?
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
23. Recovering data with Carbonite Apr 7, 2009 2:34 PM
in response to: Tori
If your computer has crashed and you replace the hard drive or the entire computer, you reinstall Carbonite using the same email and password. Carbonite will automaticaly recognize that you are moving to a new drive or computer and ask you if you want to restore all your files. If you say "yes" Carbonite will bring everything back down and put them in the same folder structure that existed previously. If all you want to do is restore a couple of files, (for example, if you accidently delete or overwrite a file), then you can use the Remote Access feature with your web browser.
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
24. Theft and corruption Apr 7, 2009 2:38 PM
in response to: Howard
About the only way to protect yourself is to be backed up. Before I had Carbonite, I used to back up to DVDs, but i didn't do it very often, I confess, because it was such a pain in the neck. If you install Carbonite, you can just put the whole issue out of your mind because Carbonite works continuously in the background. We put little green dots on every file and folder that is backed up. I wish I could show you a picture, but you can see examples on our web site www.carbonite.com. As far as corruption, Carbonite keeps multiple copies of your files going back 3 months. So if you try to open a file and find that it is corrupt, you should be able to open Carbonite and get a version from yesterday or whenever there was an uncorrupted version saved to disk. Versioning is a very handy feature of online backup.
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
25. Top causes of data loss Apr 7, 2009 2:39 PM
in response to: CarboniteCEO

Causes of Data Loss


  • Data can be lost through hard drive crashes, theft, power surges, natural disasters, or accidentally deleting your own files.

  • Natural disasters can happen across the world without warning. Most people keep their external hard drives and DVDs in the same office or building as the computer they're backing up. So, should a disaster--hurricane, earthquake, fire--occur, both the computer and the data backup could be destroyed.

  • Hard drive failure is the leading cause of data loss, accounting for 38% of data loss incidents. Although hard drive manufacturers claim less than a 1% failure rate, recent research by computer scientists at Carnegie Mellon University found that a 2%-4% failure rate is more common and under some conditions the failure rate may reach as high as 13%.

  • 32% of data loss events are caused by human error. This can be from accidentally deleting a file, incorrectly partitioning a hard drive, or poor airflow around a laptop or desktop resulting in overheating, among other reasons.

  • 13% of data loss incidents are caused by software corruption, which might include damages caused by system software or other programs (e.g., a virus attack).
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
26. More gruesome backup news... Apr 7, 2009 2:43 PM
in response to: CarboniteCEO

Some people wrongly assume that backing up files to CD offers a permanent solution. However, the nature of chemicals used to manufacture recordable CDs gives them a much shorter lifespan than store-bought albums. In fact, even recordable CDs that are stored in dark, temperature-controlled rooms usually won't last longer than a few years!

  • Tape backups are a common business solution for offsite data backup. However, 34% of companies fail to test their tape backups, and of those that do, 77% have found tape backup failures.

And physical backups have other problems. How many times have you read about tapes disappearing from the delivery trucks. Or one recent incident where a whole truck load of backup tapes disappeared while the driver was in getting a coffee and doughnut.
Click to view CommunityTeam's profile sboc CommunityTeam 132 posts since
Jul 27, 2007
27. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:45 PM
Dave - thanks again for participating on SBOC! Your bio shows that you have been a successful "serial entrepreneur" so I was wondering, how did you decide to get involved in this industry and why did you decide to start the company?
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
28. Read more about our technology Apr 7, 2009 2:47 PM
in response to: CarboniteCEO
I have a blog on the Carbonite web site where I talk about our technology in more detail. www.carbonite.com/blog. Feel free to browse and leave me any other questions.
Click to view CarboniteCEO's profile Authority CarboniteCEO 19 posts since
Mar 12, 2009
29. Where did the idea for Carbonite come from? Apr 7, 2009 2:49 PM
in response to: CommunityTeam
All the companies I've start have been based to some degree on person need. In the case of Carbonite, my partner's wife had her laptop stolen out of her car and she lost a couple of years of baby pictures. Then, the same week, one of my daughters had a hard drive crash and she lost the term paper she'd been working on for six weeks. We went looking for a good backup service that was inexpensive and simple. We couldn't find one. i like services that are simple and easy to understand. We just want to solve this one problem -- protecting your data -- better than anyone else.
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