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Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
15. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:10 PM
in response to: Tori

When you are sitting around twiddling your fingers wondering where to sell to next! I am actually pretty serious about this. That’s the first sign. The next is underutilization of capacity at your manufacturing facility (or, in the case of a service, underutilization of intellectual capital = people). Say you are only at 60 percent plant capacity. You need to ramp up to fully utilize your people/equipment and going global is a great way to do it. The advantages are numerous. Here’s my shortlist:

1. Increases sales and profits (especially if fixed costs are tied to domestic operations) = bigger chunk of growth gain.
2. Earns a greater return from a set of core competencies.
3. Generates economies of scale in production.
4. Enhances local competitiveness and opens up the way to larger, more lucrative customers.
5. Create jobs, productivity growth, and wealth.
6. Enlarges the pie of potential investors.
7. Insulates seasonal domestic (local) sales by finding new foreign markets and selling excess production capacity.
8. Cuts costs through global outsourcing.
9. Reduces dependence on existing markets.
10. Capitalizes on tax advantages.

Another sign is that you’ve been so successful locally or domestically that you’ve saturated the market with your product or service offering. It’s time to look elsewhere for opportunities and overseas in a logical next step.
Click to view CommunityTeam's profile sboc CommunityTeam 132 posts since
Jul 27, 2007
16. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:13 PM
Community don't forget to refresh your screen to see Laurel's latest response. Laurel is taking questions now, so if you have a question simply login to your member account and reply to this thread with your question. Please note, we can't guarantee that Laurel will have time to answer all of your questions but she'll try.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
17. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:15 PM
in response to: hammadi

Only start a business if you:

1. Know it inside and out (instant credibility factor)
2. Are passionate about it
3. Have key customers lined up to buy from you immediately
4. Are willing to do what it takes to make it a success
5. Have a sufficient working capital to tie you over in good times and bad

Starting and running a profitable business is not for the faint-hearted.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
18. Re: How does globalization impact neighborhood businesses? Mar 24, 2009 2:19 PM
in response to: MiGrant

Absolutely. Because you don’t know how a little shop in Morocco, for example, may be doing something so magnificently that they decide to franchise the concept and the next thing you know, Morocco Makeover Barbershop is next door to you offering the Moroccan experience in your local community. Or, maybe it’s a new green restaurant that air-ships unique ingredients in from exotic parts of the world to prepare the healthiest, freshest (“good for you; good for planet”) meals while setting them apart from local competition! If you can imagine it, it’s been done -- or will be done -- on a global basis and could impact your business.

Due to technology and trade capabilities, we are so interconnected that if the United States sneezes, the rest of the world gets sick. We have to be totally cognizant of the fact that globalization impacts everybody – whether you like it or not. Why just look at us right now!

But will community-based stores ever go away? I doubt it but I do predict there will be paradigm shift from, for example, bookstores selling just books to ... bookstores selling brain-exchanges and books are sold as an aftermarket or barbershops cutting hair to ... barbershops educating consumers on how to keep hair shiny with getting a haircut as an aftermarket -- a whole new experience that can only be purchased by bringing “neighbors” together. _It’s hard to dup that. _
Click to view MiGrant's profile Professional MiGrant 3 posts since
Mar 23, 2009
19. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:22 PM
in response to: ldelaney
I wonder if anyone in the history of the human race has ever been dissuaded from doing something because they were told it was "not for the faint-hearted". :-)))
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
20. Re: How does globalization impact neighborhood businesses? Mar 24, 2009 2:25 PM
in response to: justobitome1
I am not a tax expert so I suggest you contact a good international tax person to guide you on the best way to approach achieving tax benefits for your business. You might ask if it is best to start off by exporting, setting up a shop overseas or hiring an international agent/distrbutor on a contract basis.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
21. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:34 PM
in response to: soapinmama

There is but you won't know until you to start doing your homework. I addressed part of this question at the very beginning (refer to the question about filling a container) but the short answer is start with a known and reliable shippng company -- say, UPS -- for example because they can walk you through the process in a way that makes you feel confident and comfortable with what you are doing. Further, they will most likely quote you in a timely fashion with economical rates (no plug intended here!).

Duties, customs, taxes, insurance (exchange rate) ... all have to be factored into the selling price to the customer. So you can present pricing in such a way as:
  • Price of goods
  • Price of transportation (and all other costs involved to deliver goods to customer's door).
The bottom line is that ALL expenses should be included in your price quotation to your customer and recouped when you collect payment.

By the way, look for a shipping agent who knows the territory you are about to ship to. This helps immensely and can save you headaches later on.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
22. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:40 PM
in response to: justobitome1

Yes, primarily because the regulatory environment is conducive to the operation of business. I suggest you check The World Bank Group’s Ease of Doing Business Rankings (http://www.doingbusiness.org/economyrankings/) to find out which countries are easiest to do business.

The last time I looked, Singapore was No. 1, New Zealand No. 2 and United States No. 3.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
23. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:48 PM
in response to: soapinmama

When you first start out, I suggest you target countries where the natives speak your language: English (New Zealand, the UK, Australia or Ireland, for example). Why make it complicated? As you develop experience and an understanding of what it takes to expand your business internationally, start to think about expanding into other countries where the consumers are a perfect target for purchasing your product/service offering -- even if they don't speak your language!

Down the road, yes, interpreters are a necessary ingredient to global business success because you want to keep growing globally -- right?
Click to view MiGrant's profile Professional MiGrant 3 posts since
Mar 23, 2009
24. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:50 PM
A project that I'm working on right now involves sourcing American branded packaged grocery products for test-marketing in eastern Europe. A couple of people in the grocery industry that I've mentioned this to were horrified and thought that both I and my associates overseas could get into all kinds of trouble. Their main concerns seemed to be related to exclusive distribution agreements that we'd somehow be violating (even though we're not party to them). Now, as far as we've been able to determine, the products we have in mind aren't being distributed at all in the target country, much less on an exclusive basis. I've also been talking to some wholesalers who don't seem to think I'll have any problems at all. I'm aware that we'll have to address labeling and possibly any GMO content or other ingredients that may be restricted in the target market, but beyond that, are there any problems we need to watch out for?
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
25. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 2:59 PM
in response to: MiGrant

I would go with your gut and definitely cross all your t's and dot all your i's before you take action. Food products are tough to bring into markets so start off by contacting: http://www.buyusa.gov/home (where you can find out anything/everything on a country you wish to do business in).

Look for the country you plan to export to on an exclusive basis (check with an attorney when you reach the point of a contract because you want him/her to go over it with a laser sharp eye/mind) and select the country. Go to the left side bar and look for Contact Us. Find people are are experts in the "agricultural" segment of business. Then start firing away with your questions, including the ones you are asking me here!

These people will definitely be able to answer all your questions and our tax dollars (assuming your are based in USA) pay for it.

By the way, the wholesalers you refer to, are they in the country you wish to business or in the USA? If they are in the country you wish to do business, keep asking questions to learn more!

Good luck -- go for it!
Click to view CommunityTeam's profile sboc CommunityTeam 132 posts since
Jul 27, 2007
26. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 3:00 PM
Laurel, thanks so much for taking the time to share your expertise about how to go global. Community, that's all the time we have for now, but if you'd like to learn more about how to go Global, please visit http://www.globetrade.com.
Click to view ldelaney's profile EXPERT ldelaney 16 posts since
Feb 16, 2009
27. Re: Event Mar. 24: Going global with your small business Mar 24, 2009 3:02 PM
in response to: CommunityTeam
Thank YOU for the opportunity. I really enjoyed the experience and I hope that everyone gained a little something from it.

Best wishes to all,
Laurel
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