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33 Replies Last post: Apr 7, 2009 2:58 PM by CommunityTeam

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Event: How to protect your business-critical data

Apr 14, 2009 8:19 AM

sboc

SBOCTeam 325 posts since
Jul 27, 2007

Have you considered how much of your business is on your computer? Customer data, financial records, emails, marketing documents and so much more. How would you feel if you woke up tomorrow and everything was gone? Learn how you can protect your business critical data from David Friend, co-founder and CEO of Carbonite Online Backup.

Carbonite launched its Online Backup service in May 2006. Carbonite's industry-first offer of unlimited backup space for a flat low price revolutionized the market for consumer and small business backup services. Since 2006, the company has backed up more than 25 billion files, has restored more than 2 billion lost files for its customers and has a large data center where capacity is measured in petabytes. There are Carbonite users in more than 120 countries.

David Friend, Chairman & CEO, Co-founder of Carbonite, has been a successful technology entrepreneur for over 25 years. He previously co-founded five companies: Sonexis, FaxNet, Pilot Software, Computer Pictures Corporation and ARP Instruments. He has been featured in USA Today, Tech Capital, The Boston Globe, Mass HiTech, Fortune, Forbes and Tom Peter's best-selling management book, The Pursuit of Wow!

David can respond to questions like:

Should I have online backup or local backup?
How do I prepare my files in the event of a natural disaster?
Will the files I store be secure and kept private?

Ask Dave your question today and then join us on April 7, 2:00-3:00PM EST for his response. You can even ask him a question during the event, although he may not get to all of them.

Tags: best_practices, backup, david_friend, carbonite, online_backup, remote_backup, best_technique, protect_data, data_protection, entrepreneur, home_based_business, internet, small_business, technology, tips, web Report as inappropriate

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Tori 79 posts since
Aug 15, 2008

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1. Re: Event April 7: How to protect your customer's data Mar 13, 2009 4:31 PM

I think many people burn their information on a CD or make a copy of it on an external drive. What other data back up tools are available?

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Mogul

Generation4 50 posts since
Dec 11, 2007

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2. Re: Event April 7: How to protect your business-critical dat Apr 3, 2009 7:57 AM

I always back up my data on an external drive. I like having it "locally." What advantages are there with backing up data in the cloud or online?

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sboc

CommunityTeam 132 posts since
Jul 27, 2007

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3. Re: Event April 7: How to protect your business-critical data Apr 3, 2009 1:55 PM

Join us on Tuesday, April 7 @ 2PM. We are taking questions in advance, so if you have a question simply post it now, and during the event or after check back for your answer.

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Bernoulli 9 posts since
Dec 6, 2007

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4. Re: Event April 7: How to protect your business-critical data Apr 3, 2009 3:47 PM

Hi David,

One of my biggest fears when traveling on business for project work is that my harddrive will fail (or even worse, my notebook and back-ups will get stolen from the hotel room). Is it possible with Carbonite to access my stored data remotely in another country?

Thanks

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sboc

CommunityTeam 132 posts since
Jul 27, 2007

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5. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 1:58 PM

Community, please join me in welcoming David Friend from Carbonite. If you have any questions, login now and simply hit reply. The event is moderated so there will be a delay when you post your question. David may not be able to address all questions, but will try. So, post your question now. And don't forget to refresh your browser to see David's latest response.

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Authority

CarboniteCEO 19 posts since
Mar 12, 2009

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6. Re: Event April 7: How to protect your business-critical dat Apr 7, 2009 2:02 PM

in response to: Generation4

I answered this question in the reply just above this one.

But one thing I forgot to mention that is a very important feature of online backup is the ability for you to access your backup from any PC. I used this feature myself a few weeks ago: i was on a business trip and discovered that I had left my powerpoint presentation on my office computer. I found a PC in my hotel's business center, accessed my backup using a web browser, printed it off, and was back in business.

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CarboniteCEO 19 posts since
Mar 12, 2009

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7. Re: Event April 7: How to protect your customer's data Apr 7, 2009 2:00 PM

in response to: Tori

Carbonite backs up your PC over the Internet to RAID6 servers. The advantages of online backup are 1) cost: $55/yr for unlimited space per PC, 2) simplicity: it just works constantly in the background any time you're connected to the Internet, 3) mobility: it works anywhere you're connected to the Internet whether office, home, Starbucks, etc., 4) safety: external hard drives and DVDs are not offsite. If you want to protect against fire, theft, etc., you need to get your backups away from your computer, 5) reliability and security: Everything is encrypted before it leaves your PC -- we can't and don't want to see user files. RAID6 servers, such as those we use to store your data, are about 30 million times more reliable than a typical hard drive.

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CarboniteCEO 19 posts since
Mar 12, 2009

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8. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:04 PM

in response to: CommunityTeam

Good news for anyone in this BOA session: If you sign up for Carbonite, enter offer code "BOA" and you'll automatically get 10% off, expires May 7th. $54.95 a year is the regular price for one year of Carbonite, unlimited capacity. $129.95 for 3 years. that's less than $4 per month.

Dave

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Mogul

Bluesuit 134 posts since
Oct 23, 2007

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9. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:04 PM

Can you give a brief overview of the types of solutions Carbonite offers for consumers vs. businesses? Is the solution the same or different? I'm interested in doing backups for my personal files but do not need an over the top solution.

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CarboniteCEO 19 posts since
Mar 12, 2009

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10. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:05 PM

in response to: Bernoulli

Yes, I love being able to get to my backed up files using Carbonite. I used to use Logmein.com to do a remote access to my PC, but now our IT people have firewalls that prevent that. So with Carbonite, i can use any browser to access and download any backed up file. Since Carbonite is unlimited, I basically have everything on my office PC backed up.

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CarboniteCEO 19 posts since
Mar 12, 2009

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11. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:10 PM

in response to: Bluesuit

About 40% of Carbonite's customers are businesses. It's essentially the same product for either consumers or business users. We've had many companies with over 100 PCs just buy a copy of Carbonite for each PC. I've heard that it's saved them over 70% on their backup costs. but the other benefits are that you get all your employee's PCs backed up, not just the servers. And it works on the road, anywhere you're connected to the Internet -- a nice feature for laptop road warriors.

In May we will be offering a business-oriented version of Carbonite. Basically the same product, but with administrative features so that an admin can control all the subscriptions. If you're interested in being a beta, please send me an email: dfriend@carbonite.com.

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jackzee 7 posts since
Feb 17, 2009

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12. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:10 PM

What type of access controls should a good back up solution provide?

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CarboniteCEO 19 posts since
Mar 12, 2009

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13. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:16 PM

in response to: jackzee

JackZee: I think you're probably talking about security, i.e., how to keep unauthorized people from snooping on your files. We use a number of identifiers. First, you have to have an email address and a password to login and gain access to Carbonite. Some customers, like healthcare organizations, also like to keep their encryption key themselves. Also, Carbonite typically sends emails to the account owner whenever there are transactions, much as your bank would. So you know if someone has your access information.

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Founders

Techie 46 posts since
Jul 29, 2007

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14. Re: Event April 7: How to protect your business-critical data Apr 7, 2009 2:16 PM

I write software code. How often do you recommend I create a backup? I've been backing my code once a week Does your solution provide a "reminder" to back up? And is this programmable e.g. once a week, every hour, etc.?

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