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14 Replies Last post: Jan 26, 2009 11:10 AM by CHINTU

Optical Shop Business

Nov 4, 2007 2:08 AM

Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
Haai , I am basically an Ophthalmologist and Laser Surgeon. I have seen that sometimes Optical Shops make more money than Ophthalmologists and they can be of a more entrepreneurial venture.

I have plans to start my first small Optical Shop in Chennai India. The interior work is allmost over. I would like this shop to be succesful and open more outlets and become a chain shop soon.

Awareness on eye care is low in india.

So I welcome ideas on how to make my new venture succesful.

Thanks in advance.

More about me on my website http://www.pranaveyecare.com
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Click to view LUCKIEST's profile SCORE LUCKIEST 8,118 posts since
Aug 6, 2007
1. Re: Optical Shop Business Nov 4, 2007 7:04 AM
Congratulations. You have great credentials being an Ophthalmologist and Laser Surgeon.
Having never been to India, the plan to start with one shop successfully and open more outlets sounds great.
Develope a BUSINESS and MARKETING PLAN?? Do you have the FUNDS??
Will you have an Accountant?? A Lawyer?? on your team.
Best of luck, LUCKIEST
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
2. Re: Optical Shop Business Nov 4, 2007 7:27 AM
in response to: LUCKIEST
Thanks for the suggestion.

But I need some marketing ideas and also dont forget that I am just a start up with very very minimal funds
Click to view LUCKIEST's profile SCORE LUCKIEST 8,118 posts since
Aug 6, 2007
3. Re: Optical Shop Business Nov 4, 2007 7:41 AM
in response to: drsenthil23
O K, MARKETING IDEAS
Conduct a Marketing Analysis, discuss the services offered. Identify customer demand for your services.
Identify your market, its size and location. Explain the pricing strategy.
Will you be opening a retail store??, Where?? What part of town??
SCORE has a Virtual Learning Center at "www.score.org" with 26 FREE courses to help you succeed.
Good luck, LUCKIEST
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
4. Re: Optical Shop Business Nov 4, 2007 12:09 PM
in response to: LUCKIEST

Any more suggestions? Particulary from Optical Shop owners
Click to view Mozart's profile Founders Mozart 31 posts since
Jul 28, 2007
5. Re: Optical Shop Business Nov 4, 2007 12:38 PM
Welcome to the community! I'm not familar with the healthcare system in India - so I apologize if this is a basic question. Is your optical shop set up to receive insurance? Or is it set up as cash-only? In the U.S. optical shops receive both types of payments. Often optical shops will advertise that they accept certain insurance companies and also get on the insurance companies website for promotion.

There is an optical company that is participating on this site. This is there success story on their optical store (Roman Eyes located in the U.S.), check it out:
http://smallbusinessonlinecommunity.bankofamerica.com/docs/DOC-1494?start=6.

Also, click on the user's profile to see if the business owner wants to get contacted - if so they will of published their website & contact info. Although this one is in the U.S., I bet there are some good learnings you can exchange with each other.
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
6. Re: Optical Shop Business Nov 4, 2007 12:51 PM
in response to: Mozart

dear Sir

Thanks for the reply.

Well the penetration of health insurance is very low. So 99% of our business would be only cash payments.

Also awareness among people about eye care is very low. people dont want to spend unless something is very series.

So these are the problems faced in India.
Click to view Mozart's profile Founders Mozart 31 posts since
Jul 28, 2007
7. Re: Optical Shop Business Nov 4, 2007 1:15 PM
in response to: drsenthil23
I have an idea! Similar to the story posted by the U.S. based optical shop - have you thought about going to your customers and delivering this service & eyeglasses to them? This model may be effective, given the fact that eyecare awareness is very low in India and transportation options for some maybe challenging.

Also, I understand that wealth in India is changing very rapidly. So maybe for some customers - you can charge them your asking price for services and glasses. But, for the groups of people that can not afford eyecare, would you consider giving them a discount? If not, I am wondering if you can get grants or funding from world health organizations to provide this service to people who need eyecare but can not afford it. Have you looked into this possibility?

I think it's a great service you are doing.
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
8. Re: Optical Shop Business Nov 4, 2007 2:12 PM
in response to: Mozart
Dear Sir

I appreciate the time u are spending on this.

Well going to the customer is a fantastic idea, but there are a lot of practical difficulties.

How to take Eye Testing Equipment to the customers place.

How do we take a wide variety of frames to the customer. The customers would rather like to shop in a showroom with thousands of frames and choices.

I am in the process of gettng grants from Non profit organisations to provide free eye testing and free Glasses to poor people.

I am trying to figure out the USP idea to make customers come inside our Optical Store

Any Suggestions??
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
9. Re: Optical Shop Business Nov 5, 2007 5:24 AM
in response to: drsenthil23

Any more suggestions?? Please????
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
10. Re: Optical Shop Business Nov 5, 2007 2:08 PM
in response to: drsenthil23

According to Porter Analysis

Either our business has to be of the " Diffrentiation Strategy"

Or we should be a " Low cost Leader"

how many of u agree on this
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
11. Re: Optical Shop Business Nov 18, 2007 1:02 PM
in response to: drsenthil23
Any New Ideas??????
Click to view Mozart's profile Founders Mozart 31 posts since
Jul 28, 2007
12. Re: Optical Shop Business Nov 18, 2007 3:16 PM
in response to: drsenthil23
What if you had a trailer that was fully equipped for eye-exams and also had an array of eyeglasses to chose from? I bet government agencies would help to provide funding support for this. Alternatively, you may consider providing scheduled transportation to your shop on a predetermined set schedule. This may be especially attractive for people who do not have the means to go to your optical shop where all the equipment/glasses are.
Click to view drsenthil23's profile Professional drsenthil23 9 posts since
Nov 4, 2007
13. Re: Optical Shop Business Nov 20, 2007 7:51 PM
in response to: Mozart
Haai Mozart ,

Those were wonderful ideas...but the point is... I dont have that much funding to run a Mobile Shop on a trailer.

Also if you want people to get on to the bus which would come to my shop.

1) We should have marketed ourselves well before we can do that.
2) People would rather prefer to go to Big establishments , rather than a small shop.

Here are my ideas and I am gonna implement these.

1) Eye Testing + Frames+ Lenses for 10 $ ( Possible in India)
2) Contact Lenses for 20 $
3) Sun Glasses for 10 $

This low cost is gonna be the driver for people to reach our shop and its services

Let me know ure ideas on this

Click to view CHINTU's profile Start-up CHINTU 2 posts since
Jan 26, 2009
14. Re: Optical Shop Business Jan 26, 2009 11:10 AM
Dear DR Senthil.

Hi I am Amit from Mumbai I saw a message from your side that you were opening a Optical store in Chennai a year ago hope your business is doing well.
just want an advise from you. I am a person working for Tata company. i have shop in market place and I like to have Business of Optician, where you serve people and also earn.
Your early mails sats that you would like to open a chain would you be intrested in Mumbai.
if yes please let me know.
if not kindly assist as im not from this background.

Regards
Amit Arora