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Click to view HandyHerman's profile Mogul HandyHerman 32 posts since
Jan 14, 2008
0. Re: Facebook for small business? Feb 29, 2008 9:03 AM

Handyherman.com a site for small business to post a profile including a description, picture, map, reviews. This is like what you can do on facebook but Handyherman.com is soley for business to customer use. A business profile can be found by other business owers as well as customers by an easy to use search function. Check out an example profile at handyherman.com/whiteoakteas


I made a business account for Handyherman on facebook but in line with other comments on this post, Facebook is a social networking site. A coffee shop or a night life website would prosper using facebook but not an advertising agency or a landscaping business because it does not appeal to college students. Please check out Handyherman.com and let me know what you think.

Click to view print28's profile Mogul print28 32 posts since
Feb 21, 2008
1. Re: Facebook for small business? Mar 1, 2008 12:43 AM
in response to: HandyHerman
Hello HandyHerman, I went onto your website, and posted a profile for our Business! I am so looking forward to hear what happens, since I posted our profile! You are very special to offer this to us, and we look forward to hearing what other people think , and we are hoping that customers will see us, as a need for their business! I wanted to let you know that we are very grateful, to let us do this, and we hope that you will approve the profile that we sent! Thank you again! Leona Morris- Mid-State Printing and Document Services
Click to view AppleGraphics's profile Mogul AppleGraphics 66 posts since
Mar 1, 2008
2. Re: Facebook for small business? Mar 1, 2008 4:48 PM
I would be interested in reading the article you spoke of. I actually just set up a business account on Facebook myself, and they have recently added a decent amount of tools for the business user. That being said I do not expect to get a lot of hits from the site but one never knows what we work well and you can't beat the free publicity no matter how small.
Click to view blitzlocal's profile Mogul blitzlocal 92 posts since
Mar 20, 2008
3. Re: Facebook for small business? Mar 21, 2008 12:02 AM
We deliver over 100 million ads per day on Facebook. The demographic is college kids primarily, so whether you should advertise depends on what kind of business you run. If your business skews towards older folks, Facebook is not the place. True, Facebook does have SocialAds, where you can buy clicks just like with AdWords, except demographically targeted (select age, gender, interest). However, we've seen few folks get any volume.

That said, you should still set up a page on Facebook anyway. It costs you nothing and takes 5 minutes. If you have a fair number of friends already on Facebook, invite them. If you are new to Facebook, then you'll have to pay for advertising--- again, cheap, but also likely to produce few new leads.

If you sell a product or service that does appeal to the college crowd, then do create a page. Go to facebook.com/ads. Load it with lots of content, especially pictures and video. Then create some SocialAds and bid on a price-per-click basis. I recommend 10 cents a click. You should target on age and gender--- plus make sure you select the right geography--- US is the default, I think. You can target on profile attributes-- but remember those variables are usually related to music preferences, movies, and other media favorites. The fact that they may be a dentist or looking for a massage therapist or [insert your business here] might not be easy to determine based on their personal interests.

The good news is that Facebook has 65 million users. The bad news is that they're mostly college. Folks will quote the number of users that are 30+ years old. While that number is large, their share of usage is actually low, since the average teenager consumes way more pages than a busy professional.

Hope this helps. For those who might have more questions on Facebook advertising or PPC (price per click) in general, happy to provide free advice.

Dennis
Click to view blitzlocal's profile Mogul blitzlocal 92 posts since
Mar 20, 2008
4. Re: Facebook for small business? Nov 2, 2008 9:35 AM
in response to: blitzlocal
Myspace just launched their MyAds product. While not as sexy as Facebooks (which allows a finer level of targeting, such as by age--- so you can screen out kids), the pricing is cheap (bid a few cents per click) and the quality is almost as good as regular PPC. Anyone here have experience? We know folks who are spending over $10k a day. Only problem is that their interface is hard to use.

Dennis
Click to view intechspecial's profile Mogul intechspecial 1,457 posts since
Jan 6, 2008
5. Re: Facebook for small business? Nov 2, 2008 6:02 PM
Think of it in this way:

Facebook, Youtube, Myspace, and many others recieve MILLIONS AND MILLIONS of visitors EVERY single day.

How much does it cost to be a part of this?

$0.00

Always great to borrow a websites traffic, especially if it doesn't cost a dime.

Click to view Mongoose's profile Mogul Mongoose 270 posts since
Nov 2, 2008
6. Re: Facebook for small business? Nov 3, 2008 4:45 AM
Facebook is a wonderful way for small businesses to network and get their name out in their local town. The problem faced with many people is simply lack of action, and being out of the public eye. For small business owners, i would recommend connecting with your consumer base, and informing them of your services. Don't push it on them, simply level it out and give them some incentive. If they know you on a social standard, they're more comfortable with chosing you over a chain through attachment.
Click to view KARLAAMAYA's profile Mogul KARLAAMAYA 42 posts since
Jan 15, 2009
7. Re: Facebook for small business? Jun 10, 2009 10:32 AM
Hi Everyone,

I did see that and actually was thinking about setting up a page for my business. I would like to know more!!!!!

Karla

www.yourpracticaladmin.com

Click to view studio 525's profile Mogul studio 525 59 posts since
Dec 14, 2007
8. Re: Facebook for small business? Jun 11, 2009 10:18 PM
in response to: BarryHurd
I've been using Facebook as a Social Network for family and friends. It's great for that. I'm in the marketing business and to be honest I haven't seen that much value for businesses yet. I think the fan thing could work out well. But it takes a while to build up a large base. I get a great deal of business value from forums like this one, very effective. Also LinkedIn has been great for business. Twitter, not so much yet. It's easy to get a lot of followers on Twitter, but the text limit is limiting as a marketing medium. The value of the web is you can give a lot of very useful, valuable, targeted information to your prospects. You can show them that you are the one to go to to solve their problems. That's very effective. If you can reach thousands of highly targeted people with that information, that's good. If the information is so compelling that a very high percentage of those people go to your website, even better. If your website is a converting monster, you've got a winning combination.

I used to be on the agency side as a copywriter and creative director. A lot of my work was creating television commercials. That was the high profile stuff. Everyone wanted to be there. Later I left and started my own production house and directed the commercials. It was a huge amount of fun. But I have to admit, for all the cost of those television spots and their high entertainment value, they weren't nearly as effective as a half-way decent website when it comes to moving product. This is a marketing gold mine. And now we marketers can be held accountable for the results of what do. If sales don't increase dramatically, they know exactly who to blame and exactly why it's not working. Ad agency presentations used to be nothing more than a glamorous dog and pony show. It was all entertaining fluff dressed up with focus groups and demographic studies.

Now you can look at a Google analytics report and tell exactly what's happening. Plus we're finally talking with our customers instead of AT them. It's a better world. Maybe not as much fun as it used to be. But a whole lot more effective. I'm ok with the trade off. I can't lie, I miss the million dollar budgets. But I love it when things really work.

And this does.

If anyone has any stories of Facebook working as well as some of the other Social Marketing strategies, I'm all ears.

Peter

Peter Cutler
Principal/Creative Director
studio 525
http://www.studio525.com

We don't just create websites.
We create results.

Click to view GBIntel's profile Mogul GBIntel 37 posts since
Nov 14, 2007
9. Re: Facebook for small business? Jul 19, 2009 3:05 PM
BECAUSE Facebooks has a social brand positioning and not a corporate-related brand positioning, it may take awhile ... nevertheless, Facebooks has exceptional brand awareness.

GBIntel
Click to view Carlitos11's profile Professional Carlitos11 3 posts since
Jul 21, 2009
10. Re: Facebook for small business? Jul 21, 2009 9:10 AM
in response to: studio 525
I agree that social networking isn't really for business.

Does anyone have some data that shows conversions and traffic increases from your Facebook Company Page? If so name out what industry you're in, etc...

Thanks
Click to view studio 525's profile Mogul studio 525 59 posts since
Dec 14, 2007
11. Re: Facebook for small business? Jul 21, 2009 9:53 AM
in response to: Carlitos11
Hi Calitos,
Social Networking is definitely for business. And BIG TIME. In fact, it will soon be the primary way businesses market. But your question is right on. Conversions, especially hard conversions, are key.

Our website is averaging 4% hard conversions (new jobs / new clients) and 18% soft conversions (email sign-ups, Special Report downloads, requests for free website analysis, etc. that lead to sales). We're in the web marketing business, so it should convert that well. If we can't do it for ourselves, how can we expect prospects to believe we can do it for their websites?

That said, we get almost nothing from Facebook and Twitter. Most of our traffic comes from targeted and well-written posts on Social Business Forums like this one and well-written articles. This is what we've seen is effective, results-oriented Social Marketing.

The principal is quite simple. Go where your prospects are. Give valuable, useful information that your prospects really need. Put the needs of your prospects and clients first. Add a link to your website. It always seems to work. Post a good article or response to someone's question that relates to what you do. Then highly targeted traffic increases dramatically. Use Google Analytics to see which posts or articles get the highest traffic and highest hard conversions (most important) and adjust accordingly.

This is the recipe that works for us and our clients. We also use both organic search and Pay-Per-Click. But the Social Marketing that I describe above has consistently been the most effective.

Of course it pays to be a really good writer who knows how to sell (and knows how different it is selling via Social Media - think consultative, not traditional). But you can always hire one of those. We're available

Peter

Peter Cutler
Principal/Creative Director
Studio 525
http://www.studio525.com

We don't just create websites.
We create results.
Click to view drivetraffic's profile Mogul drivetraffic 28 posts since
Jul 22, 2009
12. Re: Facebook for small business? Jul 22, 2009 3:35 PM

Marketing through social media has come along way since this original post. It's definitely the way to go for small business. Now Facebook and MySpace offer inexpensive advertising for small businesses so you can get your message in front of a targeted demographic. MySpace seems to be doing a better job at it than Facebook right now, but I believe they'll catch up.

Now leveraging Twitter is what's hot! I believe all the social networks should be utilized if you have the time. If anything, having connections from these websites to yours at a minimum will improve your search engine ranking.

J.P. Marketing, LLC
http://www.drivetrafficforless.com
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