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7 Replies Last post: Oct 15, 2008 1:22 PM by ReferralsWork

Being Referable

Sep 26, 2008 11:55 AM

Click to view iventures's profile Mogul iventures 75 posts since
Sep 26, 2008
There are some businesses, some products and some people that are just easier to refer. How do you, as a business, make yourself more referable? To answer this question, let's talk about why you might NOT get referred on:

  • You aren't very good at what you do
  • You aren't reliable
  • You are unpredictable
  • You aren't very likable
  • You are overpriced

What all of these boil down to is that you might make the referrer look bad in front of their friend or acquaintance. When a person refers someone else they are essentially putting their name to your business and this is a risky thing to do.
If you can prove yourself to be a success story then you are going to get more referrals. You can do this by:

Doing High Quality Work Every Time
Producing the goods not only for the person who might refer you, but also throughout your portfolio makes you a lot more referable.

Being Really Reliable
If you answer every email within a few hours, pick up the phone when it rings, show up to meetings and deliver when you say you will, you'll find your refer-ability will skyrocket.

Price Yourself Right
There is a place for really high prices, consistent referrals is not it. If you are aiming to be referred over and over you will either need reasonable prices combined with quality or reliability, OR low enough prices that you're a steal even if you don't produce the best work around.

Be Likable
Clients don't need to love you, but they do need to find you pleasant and easy to deal with. Most people don't want to refer a freelancer who is patronizing, rude or just offensive. I'd like to say this is probably a life lesson, but if not for everyone, at least curb it for your clients! __________________


So to be more referable you must either reduce that risk or make the pay off big. Here is how you do this __________________

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Click to view Generation4's profile Mogul Generation4 50 posts since
Dec 11, 2007
1. Re: Being Referable Sep 27, 2008 9:34 AM

Good tips. Just want to make one comment ....with all the social websites out there today I think word spreads more quickly (good and bad) about people's experiences at stores, restaurants, hotels, etc.
Click to view Bluesuit's profile Mogul Bluesuit 136 posts since
Oct 23, 2007
2. Re: Being Referable Sep 30, 2008 5:40 PM
I strongly agree with "being likeable" - I only sign contracts with businesses that are a pleasure to do business with. Who wants to work with someone that is difficult or unpleasant to be around with?
Click to view Lighthouse24's profile Mogul Lighthouse24 2,396 posts since
Oct 10, 2007
3. Re: Being Referable Sep 30, 2008 5:54 PM
in response to: Bluesuit

Hey, I do! Seriously, for me, work is work -- I don't have to like someone to collaborate with him/her on a shared goal. But in the context of the original post -- i.e., being referable -- I totally agree that likeability is an essential element.
Click to view bigcloudmedia's profile Mogul bigcloudmedia 50 posts since
Aug 22, 2008
4. Re: Being Referable Sep 30, 2008 7:19 PM

iventures,

The tips listed are awesome and should definitely be considered by all companies.

At my company, Big Cloud Media, we strive to be likeable, set our prices to be competitive, be realiable and accountable, and produce high-quality work for every project. These are great guidelines to follow and they are working out well for us.

Thank you for the tips and have a great day.

Koji Flowers
Big Cloud Media
www.bigcloudmedia.com
Click to view iventures's profile Mogul iventures 75 posts since
Sep 26, 2008
5. Re: Being Referable Oct 3, 2008 12:30 AM
Thanks all....

I just need your recommendation, references and ideas to promote our services. We assist with promotions that can help increase outside sales, as well as motivate your internal staff. In addition, we can help build customer loyalty. To do this, we use a variety of merchandise & vacation packages, and...unlike other incentive companies, we require no minimums or up-front commitments. If anyone of you could use our services or know of someone that could that will be really helpful.

Watch video:http://www.youtube.com/watch?v=APemOVls3xY
VISIT US: http://corporate-incentive-program.bravehost.com/
Click to view HigherProfits's profile Mogul HigherProfits 19 posts since
Oct 10, 2007
6. Re: Being Referable Oct 15, 2008 12:37 AM
Click to view ReferralsWork's profile Professional ReferralsWork 3 posts since
Oct 15, 2008
7. Re: Being Referable Oct 15, 2008 1:22 PM
in response to: HigherProfits
Did you see this article that Mashbles released a few days ago?

http://mashable.com/2008/10/12/referralkey/