Use your creativity to develop an incentive program that will reward referrals. People like to give referrals and they LOVE to be recognized for giving referrals. And, incentives are one of the most powerful methods of generating more of them.
Incentives can range from gift certificates to purchase discounts to cash payment based on business generated.
The wonderful thing about an incentive program is that it feeds into people's innate desire to help each other. It is rewarding to know an effort has been successful. Be sure to let your contact know when a referral he or she has made comes through.
I've found a gift certificate to be much more memorable than a cash incentive. The reason is simple - these kind of rewards make people feel special. Finding the right incentive can be a challenge, but it's worth it. You will score big by really building your word-of-mouth business.
You'll be amazed at how the action of showing appreciation can generate good will and additional referrals. Once a person gives a referral, they become much more likely to continue to refer people your way. As soon as someone sends you a referral, immediately send them a thank-you gift. A card or quick phone call is the bare minimum.
On the flip side, if a person refers someone to you but gets no recognition or appreciation, he or she probably won't say anything to you. But, the person is likely to make a comment to a co-worker, friend, or spouse: "Can you believe I didn't even get a thank you!!!" And...no more referrals from that source.
ACTION ITEM: Consider your current referral program. How are you generating referrals? What could you do to create a Referral Incentive Program for your business? Developing a referral program now will save you a lot of time later. By encouraging a steady stream of word-of-mouth advertising, you will find you are getting more pre-qualified leads - a groups that is much more likely to make a purchase
Incentives can range from gift certificates to purchase discounts to cash payment based on business generated.
The wonderful thing about an incentive program is that it feeds into people's innate desire to help each other. It is rewarding to know an effort has been successful. Be sure to let your contact know when a referral he or she has made comes through.
I've found a gift certificate to be much more memorable than a cash incentive. The reason is simple - these kind of rewards make people feel special. Finding the right incentive can be a challenge, but it's worth it. You will score big by really building your word-of-mouth business.
You'll be amazed at how the action of showing appreciation can generate good will and additional referrals. Once a person gives a referral, they become much more likely to continue to refer people your way. As soon as someone sends you a referral, immediately send them a thank-you gift. A card or quick phone call is the bare minimum.
On the flip side, if a person refers someone to you but gets no recognition or appreciation, he or she probably won't say anything to you. But, the person is likely to make a comment to a co-worker, friend, or spouse: "Can you believe I didn't even get a thank you!!!" And...no more referrals from that source.
ACTION ITEM: Consider your current referral program. How are you generating referrals? What could you do to create a Referral Incentive Program for your business? Developing a referral program now will save you a lot of time later. By encouraging a steady stream of word-of-mouth advertising, you will find you are getting more pre-qualified leads - a groups that is much more likely to make a purchase
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