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33 Replies Last post: Jul 10, 2009 5:00 PM by balsamiqval

Small Business looking to start accepting Credit Cards

Aug 12, 2008 8:38 PM

Click to view chefstacy's profile Mogul chefstacy 22 posts since
Jul 24, 2008
I believe networking is a wonderful way for small businesses to get the help and advice from others and ideas they could use for there business, so here is my little contribution to networking for the week, I found a Merchant Service Company that you can accept credit cards online (visa,mc,discover, and for a little extra american express) They only charge 19.00 setup fee and it is very easy to use. This for businesses with out alot of startup or little credit to nocredit being a new business, they are called Linkpoint central. (First Data) there nmbr is 888-222-8032. Hope this helps anyone trying to accept cc without the hassel of terminals and and other hassels

Chef Stacy
www.chefcomfort.com
www.ousidog.com

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Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
1. Re: Small Business looking to start accepting Credit Cards Aug 13, 2008 2:08 PM
Thanks for the info. Happy to hear you found something you are comfortable with. That sounds like a pretty good program, but there many others worthy of consideration, some even better:

How about no startup fees?
Free software, no equipment or anything else to buy or lease? Zero start up costs.
Zero long term contract (Hint: This is NOT so for First Data)
Ideal for small volume and start-ups.
Low rates, no batch header fees, no annual fees, no bill back fees, etc. etc.
Apply 100% online, nobody will hassle you in person or on the phone.
Fortune 500 company, not brand X processing

*http://www.MerchantServices-help.com/quickbooks.htm*l

AMSPCS
amspcs@juno.com
www.MerchantServices-help.com
Click to view intechspecial's profile Mogul intechspecial 1,457 posts since
Jan 6, 2008
2. Re: Small Business looking to start accepting Credit Cards Aug 13, 2008 9:39 PM
www.paypal.com is another way to accept credit cards. There are no fees to sign up.
Click to view chefstacy's profile Mogul chefstacy 22 posts since
Jul 24, 2008
3. Re: Small Business looking to start accepting Credit Cards Aug 13, 2008 11:06 PM
in response to: intechspecial
These are all good things to, i will not deny that, I wasn't trying to offend or state i knew more than i do. I am a new company trying to start up a business and was just sharing what i learn as i go. So if i Offended either one of you, then I am sorry.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
4. Re: Small Business looking to start accepting Credit Cards Aug 14, 2008 6:41 AM
in response to: chefstacy
Chef---You certainly didn't offend me. To the contrary, I enjoy and appreciate the dialog. This forum
is an exchange of ideas and opinions for the benefit of all; what you did is EXACTLY what forums posters are supposed to do: share business related information others might benefit from. Please don't stop your valuable contributions..Thanks for sharing.


AMSPCS
amspcs@juno.com
www.MerchantServices-help.com

Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
5. Re: Small Business looking to start accepting Credit Cards Aug 14, 2008 6:52 AM
in response to: intechspecial
Dear Intechspecial,

Well, yes and no.

Yes, Paypal is a way to accept credit cards IF for credit or whatever other reason you can't qualify for a real merchant account, or as a temporary startup mode if you are a brand new start up and can't justify the expense (equipment, shopping cart, secure gateway etc.) of a real merchant account.

No, Paypal is not a permanent substitute for a real merchant account for an ongoing vibrant business for two important reasons: (a) in the long run it is much more expensive and (b) it will cost you tons of lost business
from the potential customers who are savvy to the hassles and security risks involved with the compromised security of Paypal.

There are no setup fees for standard Paypal. For premium it costs $30 per month. As noted above, the reala cost of Paypal in the form of lost business is significant--there are millions of folks out there who wouldn't transmit their personal data via PP under any circumsances.

Yes, we are a traditional merchant services provider. Still, for many years we recommended Paypal to
the merchant types noted above. No more. We have removed their recommendation page from our site
due to an overwhelming and unacceptable number of complaints from merchants and customers alike about Paypal. Google checkout is a better alternative these days...not by much, but better. The same caveots apply: Good TEMPORARY solution for BRAND NEW busiesses. Frankly, sending cash via carrier pigeon is a better altenative than Paypal these days in our opinion.

AMSPCS
amspcs@juno.com
www.MerchantServices-help.com
Click to view John_6x6's profile Mogul John_6x6 37 posts since
Jul 20, 2008
6. Re: Small Business looking to start accepting Credit Cards Aug 16, 2008 12:30 AM
in response to: intechspecial
As a web designer and SEM company, many of my clients are small businesses. AMSPCS hit it right on the nose - unsecured risk.

Another point he didn't mention is that a PayPal account makes you "look small" in the eyes of your potential shopper, and possibly perceived as potentiallly temporary. I found this to be the most important point in getting my merchant account.

If anybody is reading this to learn about how to get a merchant account, I would HIGHLY, HIGHLY recommend speaking to Barry personally at www.merchantservices-help.com to get an unbiased education. I met him through this forum too and have no problem with plugging him. I can vouch for his company, his experience and his professionalism and follow-up. He provides both my business and my clients with his company's services, and most of all, provides support.
Click to view PrintGiant's profile Professional PrintGiant 3 posts since
Sep 6, 2008
7. Re: Small Business looking to start accepting Credit Cards Sep 8, 2008 5:11 PM
Whatever service you decide to use, make sure you take extra care to read all the options and fine print. Many merchant service providers are wolves in sheep's clothing. What you will pay monthly and per transaction is relative to how you make sales. Swiped transactions are less expensive than keyed in transactions and so on.

Just make sure that you have read every single piece of fine print before you apply. If you apply and they accept you, they will charge you the set-up fee immediately and will start charging the monthly fees right away!
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
8. Re: Small Business looking to start accepting Credit Cards Sep 8, 2008 5:43 PM
in response to: PrintGiant
What PrintGiant says in reference to processing fees is correct, but nothing sneaky or 'wolf in sheep clothing' about it. Keyed transactions ALWAYS cost more than swiped. Also many other transactions are indeed surcharged, that's the way the processing industry works. The industrywide fee system is called "Interchange' and if a merchant signs onto something he/she doesn't understand AND is too lazy or negligent to do his/her homework to learn in advance, that is the fault of the merchant, not necessarily the provider. And yes again, common sense dictates that you always read EVERYTHING before you sign it, not just merchant services agreements.

And yes, as soon as you sign up, the appropriate contractual fees you just agreed to begin. That's the way contracts work.

Frankly, it sounds to me like PrintGiant has some rather naive expectations and understandings of how business in general and the processing industry in particualar work. So it's no surprise that his factless expectations of how processing works has resulted in an unwarranted and baseless negative perception of the industry. That's unfair to those of us who try very hard to represent our industry honorably.

If anyone is interested in finding out how credit card fees work, what "interchange" and other processing terms mean, etc., all this information is availabie free of charge at our informational site:

www.MerchantServices-help.com

I'd recommend the Glossary, FAQ and Rates sections.

AMSPCS
amspcs@juno.com
Click to view PrintGiant's profile Professional PrintGiant 3 posts since
Sep 6, 2008
9. Re: Small Business looking to start accepting Credit Cards Sep 8, 2008 8:12 PM
in response to: amspcs
Since this is a forum for business professionals to share information and experiences, i felt it was acceptable to share my point of view.

AMSPCS, I apologize if my post offended you since you're in the business, but my experience with acquiring merchant services was less than pleasant. Perhaps if I knew about you and your company, I may have had a different point view. I also agree with you that a merchant needs to read everything and do a great deal of research in order to ensure they are making the right decision, which is why i suggested it in my post to begin with. But when a merchant has done all the research they are able to do and are unclear about details, they will most likely contact their sales representative to have their questions answered. Expecting a sales representative to clarify the terms of their service is not naive nor is it lazy; its what should be expected.

I'm sorry you found it necessary to name call and demean my professional ability without knowing anything about me and the work i do in order to defend your industry, but it was uncalled for. Furthermore, attacking people sharing experiences with other business professionals is not really the best way to project honor in your industry.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
10. Re: Small Business looking to start accepting Credit Cards Sep 8, 2008 10:14 PM
in response to: PrintGiant
Print, I certainly apologize if you found my post to be harsh. You certainly have the right to post information;
I just feel obliged to react to mis-information.. I honestly don't feel as if I attacked anyone, rather I was seeking to help readers avoid making poor decisions based on the incorrect information and conclusions in your post.. As far as salespeople go, to be sure some are much more forthcoming than others; but sorry, naive is the operative word for one who expects a salesperson in a competitive situation to go out of their way to point out the negatives instead of emphasizing the positive--hence the word 'sales' in 'salesperson'. Consumers have a responsibility to do their homework before making a buying decision so they know what to look for and what questions to ask the salesperson. Lying is one thing (certainly unacceptable under any circumsances). But inferring that the salesperson did anything wrong for not answering a question that was never asked is something entirely different. It should also be pointed out that threre are many sources for educating oneself, particularly in this age of internet information, all of them preferable to just 'asking the salesperson' . As for name-calling, again my aplogies for your perception although honestly I don't feel I uttered anything approaching the 'wolf in sheep's clothing' characterization you mentioned based on your less than pleasant experience acquiring merchant services which can obviously be attributed to your inaccurate expectations and understandings.

AMSPCS
Click to view Bridge's profile Mogul Bridge 364 posts since
Jun 3, 2008
11. Re: Small Business looking to start accepting Credit Cards Sep 9, 2008 10:24 PM
in response to: amspcs
I have used Paypal in a business I started last year for the very reasons you mentioned - no start-up cost, quick.

Recently, I added a monthly payment option for customers and received tremendous negative feedback from customers. Everyone HATES PayPal and it is obtrusive to create monthly subscription payment options for customers; they are required to create a PayPal account.

I "saved" a monthly fee but lost customers.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
12. Re: Small Business looking to start accepting Credit Cards Sep 10, 2008 7:43 AM
in response to: Bridge
Dear Bridge,

That's concurs with the Paypal feedback we've been getting as well. Selecting Paypal as one's sole
payment source based on low fees is, in my opinion, shortsited. You might save a few dollars upfront, but the long term cost in terms of lost business and customers isn't worth it. That's precisely why we stopped referring Paypal and removed their referral page from our site a few months ago.

There are excellent recurring payment options for you to chose from. You would need to link them with a separate merchant account which, due to your business type, might be a bit of a challenge but certainly not insurmoutable (consultants show up on a lot of Acquirer high-risk lists). If you'd like to investigate, I'd be happy to speak with you. In the meantime, do yourself a big favor: Lose Paypal.

AMSPCS
Barry G
amspcs@juno.com
Boynton Beach, FL
Click to view Bridge's profile Mogul Bridge 364 posts since
Jun 3, 2008
13. Re: Small Business looking to start accepting Credit Cards Sep 10, 2008 9:47 AM
in response to: amspcs
Barry,

I do not use Paypal for my M&A business - all my clients pay cash. I use it for our trade associations www.apmaa.com. We process membership fees through it. We have a very low number of transactions so the monthly fee of a true merchant account processing has always been an issue.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
14. Re: Small Business looking to start accepting Credit Cards Sep 10, 2008 12:33 PM
in response to: Bridge
Hello Bridge,

I figured it was the fixed fees of a traditional account that you objected to; a lot of people fall into that category which is how they get stuck with Paypal.. I'm guessing you're hearing $10 monthly for the merchant account, $25 monthly minimum, plus $20 or so for the internet gateway to process online. Pretty close? If so, you have been looking in the wrong places. Does $12.95 monthly ($20 min) including the merchant account, gateway and virtual terminal sound better? If you do very small volume, this is the kind of plan you'll need. The discount percentage might be slightly higher than the other plans you're hearing, but it doesn't make any difference if your volume is small. Trading low fixed fees for a higher discount rate is a great trade-off monetarily as you'll see after doing the math. If interested, drop me a line and we'll discuss. Thanks, good luck

AMSPCS
amspcs@juno.com
.
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