To work effectively virtually you need to have the right electronic environment - the right collaboration tools. The choice is to select each tool independent of each other or select one integrated platform so you all can work together seamlessly. If you add up the costs to try to accomplish this independtly you will spend an enormous amount of time and money trying to put the pieces together. As your business grows technology will be a constant pain point.
Some components to think about (not in any particular order):
1. fast Internet access (DSL/Cable)
2. a well set up computer with an image backup in case of corruption or virus. (e.g., Acronis Image software)
3. e-mail (gmail, outlook, notes, etc.)
4. personal productivity tools (spreadsheet, word processor, presentation software - Office)
5. accounting software (quickbooks pro)
6. backup software (burn to dvd, backup exec, etc.)
7. customer relationship management (contact management, ACT, etc.)
8. time managment software
9. shared calendar
10. expense reporting
11. project management software
12. instant messaging (AIM, msn messenger, sametime, etc.)
13. web conferencing (gotomeeting, sametime, etc.)
14. antivirus, anti-everything software (symantec, mcafe, etc.)
15. website hosting and development and email routing (ISP)
16. website content management, integration with internal operations and backup
17. email anti-spam (e.g. postini)
18. discussion/collaboration software (forums, lotus notes)
19. laptop encryption software (vista ultimate, lotus notes)
20. document management/sharing (sharepoint, lotus notes)
Following is synopsis of how we accomplish this and it's been so successful we help other firms do the same.
In 1993, we converted all operations to using Lotus Notes as a base. We built on that foundation an entire suite of collaboration solutions: crm, project management, time management, etc. etc. etc. We even backup quickbooks pro to a Notes database. The advantage over all other technologies? Replication. All of our information replicates to multiple servers and clients in multiple locations. That's automatic backup and the ability to share anything/everything. Oh, our website is built 100% on Notes. Check it out
http://www.sga.com/
When a hard disk dies it's not a big deal. We replace the unit, install Lotus Notes and replicate the databases from any server and back up and running. Virtually no information lost.
Now for the good stuff. You can replicate locally and work locally. This means we were productive back in the mid-90's even though we had to use the old dial-up technology. We can work on airplanes then replicate when you arrive at the hotel.
There's more - design of the databases replicates transparently. This means you don't need to install updates to any application. New field for the CRM? Sure...done and replicates to everyone, whether two employees or thousands.
Oh...Notes has a full mail system built in and free. Ever hear of a virus for Lotus Notes? Nope. Notes is one of the most secure environments there is on the planet. And when you replicate/synchronize locally all information is automatically encrypted.
Want more? How about integrated web conferencing and instant messaging - all encrypted and secure.
Say goodbye to the thousands of folders you have in your mail file and shared drives you use to store Office files. You can store and manage it all in the applications.
You want a solution which will scale as your business grows. Notes can be used by two people or 200,000.
What's the price? If your firm is 1,000 employees or less (I'm sure most here fit that category), it's $103/person. IBM is giving it away to the small business.