Here is an overview of what the general marketing industry says:
Datran Media recently released the results of its second annual survey of over
2000 online marketing professionals, finding that 82 percent of the marketers
surveyed indicated that they plan to increase their use of email marketing in
2008, and 55 percent of the respondents cite that they expect ROI from email to
be higher than any other channel. The reports says that the survey results are
consistent with the Direct Marketing Association's recent report, which found
that email ROI will hit $45.65 for every dollar spent in 2008, more than twice
the ROI of other mediums including search and display. In addition to increased
use of email as a media and lead generation channel, the Datran Media survey
found:
- 80
percent of respondents indicated email was the strongest performing media buy
ahead of search and display.
- Search
is the favored channel for complementing the email channel.
- More
than 80 percent of marketers send targeted email campaigns.
Selected key findings include the following...
Company Email plans for 2008, compared to 2007:
- 82.4%
to increase use of email marketing
- 15.3%
to stay the same
- 2.4%
to decrease email marketing expenditures
Source: Datran
Media, January 2008 Expectations for company's Email marketing ROI in 2008:
- 55.3%
say higher than other channels
- 25.9%
feel ROI roughly equal
- 18.8%
say lower
Source: Datran Media, January 2008 Advertising
media buys that perform strongly for your company: (multiple response OK)
- 80%
say eMail
- 37.6%
display
- 70.6%
say Search
- 16.5%
feel Print
- 10.6
say Broadcast
- 7.1%
Cable
- 1.2%
think Mobile
- 2.4%
report RSS
- 34.7%
say Ad Network
- 8.2%
uncertain
Source: Datran Media, January 2008 Media
channels that complement the eMail media channel: (multiple response OK)
- 51.8%
say Display
- 71.8%
say Search
- 24.7%
think Mobile
- 17.6%
say Broadcast
- 10.6%
Cable
- 41.2%
report Direct
Source: Datran Media, January 2008 Of those who
plan to employ eMail, they also expect:
- 80% to
send newsletters
- 78.8%
drive sales
- 67.1%
will increase upsell or cross sell opportunities
- 50.6%
will sent transactional messages
- 52.9%
to reactivate dormant customers
- 70.6%
plan to enhance customer relationships
- 64.7%
expect to increase brand awareness or lift
Source: Datran
Media, January 2008 The respondents say eMail planning includes these elements
in 2008:
- 74.1%
to conduct content or creative split testing
- 36.5%
will test creative across inbox devices
- 29.4%
to pay for eMail marketing based on CPM model
- 58.8%
will pay on a CPC or CPA model
- 36.5%
will include banner ads
- 25.9%
will measure effect on Brand lift
- 36.5%
will measure effect on customer satisfaction
- 64.7%
will measure eMail effect on sales
Source: Datran
Media, January 2008 Response to... "use and/or plan on using an outside vendor
for email marketing?"
- 69.4%
say Yes
- 20%
say NO
- 10.6%
Not Sure
Source: Datran Media, January 2008
regards,
Robert
www.robertbusse.com