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Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
30. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:33 PM
Nicely done Matt!

Community, we're halfway through the event. Still plenty of time left to ask those questions of yours.

Ok, back to business.

Next questions:

How do you prepare for an interview with a reporter?
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
31. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:38 PM
in response to: SBOCTeam
Interview prep can be a very involved process--we actually have training seminars prepared for clients that need expert preparation.
But, here are some good rules to follow:
1- Prepare your talking points and be sure you are relating how you want your business recognized
2- Keep answers short. Reporters don't have a lot of time to sift through notes/recordings or to prepare their stories
3- Try to relate how your business is responding to a need in the marketplace or, is part of an emerging trend or, is unlike anything we've ever seen before.
4- Don't let a reporter trap you into talking about something that reflects badly on your business or industry. that is not going to help you at all. you need to be able to deflect those questions without saying, "No comment".
Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
32. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:40 PM
Great great!

TheWindowGuys is asking:

Is it inexpensive to advertize *on *local radio compared to the phone book ?
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
33. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:42 PM
in response to: SBOCTeam
Actually, radio advertising is more expensive than Yellow Pages. Radio is effective if you can sustain the message over a long period of time. Think about the Giant Glass guys in Boston who advertise on every Red Sox game. Who doesn't remember their phone number.
But, that takes a hefty budget.
Remember, too that advertising is paid placement and PR seeks free placements.
Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
34. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:45 PM

One great answer after the other!

Next we have:

Will a reporter quote everything you say?
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
35. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:47 PM
in response to: SBOCTeam
You should always expect a reporter to quote anything you say. Sometimes a reporter may say, "This is off the record," or "This is not for attribution." I always advise people to keep the entire conversation on the record so there is no confusion later on.
Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
36. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:48 PM
Community, we're approaching the end of the hour. Last chance to get those questions in.

Matt,

What is a press release and what does it contain? When do you issue out a press release and how do you do it?
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
37. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:54 PM
in response to: SBOCTeam
The press release needs to contain:
Who
What
Where
When
Why
It's kind of like a news story i that way.
But, unlike a news story it doesn't have to contain two sides of a story. The goal of the press release is to get the media interested in talking to you and reporting on your business.

If there's no specific timliness to the story, I recommend issuing the press release during the middle of the week--early in the morning if you can. You can send it by email directly to a news organization or utilize distribution services like:
PR Newswire
BusinessWire
PR Leap
The Open Press (this one is free)
Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
38. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 1:56 PM
Looks like we have time for two more questions. Here's one of them.

Media is not all about positive publicity, what happens if your business gets the media's attention but for something negative. How do you deal with that?
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
39. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 2:01 PM
in response to: SBOCTeam
Often times the media finds you when you don't want them. When such a situation arises it's best to already be prepared. That means having a "crisis communications" plan ready. Such plans should involve multiple members of an organization and address how you will handle media inquiries if something should happen.
There are usually ways to accentuate the positive and mitigate the negative but it's nearly impossible to do this without preparation.
Click to view SBOCTeam's profile sboc SBOCTeam 336 posts since
Jul 27, 2007
40. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 2:03 PM
Matt,

On behalf of the SBOC Team and the members of the Small Business Online Community, we wanted to say we truly appreciated your time today and your professional responses to user questions.

Community members, while our session with Matt has now concluded, please feel free to discuss today's session and the questions answered. Again, if you'd like more information about Matt and Ellis Strategies, Inc., visit:

http://www.ellisstrategies.com

Thanks again,
The SBOC Team
Click to view PR_Boston's profile EXPERT PR_Boston 27 posts since
Jul 9, 2008
41. Re: Live Now: Leverage the local media to feature your business Jul 11, 2008 2:05 PM
in response to: SBOCTeam
Thank you for the opportunity to lead this discussion. I will keep an eye on future postings and try to answer questions from other members of the community as best I can.
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