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35 Replies Last post: Jun 16, 2008 5:05 PM by SBOCTeam

Event June 16: Search Marketing with Google

Jun 16, 2008 5:08 PM

Click to view CommunityTeam's profile sboc CommunityTeam 72 posts since
Jul 27, 2007
Community Members,

Please join us in welcoming Jon Kaplan to your Small Business Online Community. Jon is here to answer questions related to search marketing. Today, Jon will be using the screen name GoogleKaplan.

About Jon:
Jon Kaplan is the Industry Director of Financial Services at Google. He oversees sales and operations for the Financial Services industry in North America. Jon has been with Google for over 4 years and previously worked at the Economist Group/Economist.com.

To all Community Members
If you have questions for Jon, post it here by simply hitting reply and then refresh your browsers often to view Jon's responses. Jon will try to answer as many of your questions as possible; however he may not get to all of them. You must be a registered user of the site to particpate.

Join Now - http://smallbusinessonlinecommunity.bankofamerica.com/create-account.jspa

The event will be moderated to queue the questions for our guest. After a question is posted it may be delayed and/or moved into a queue. You do not need to repost. Your question has been received but is in a queue waiting for the guest response. Please note, Jon will first answer the pre-event questions that community members were kind enough to ask in advance.

Remember the community guidelines; stay on topic and be professional.

So, what's your question?
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Click to view Bluesuit's profile Mogul Bluesuit 102 posts since
Oct 23, 2007
1. Re: Google is coming on June 16 to SBOC! May 15, 2008 11:21 AM
How are images searched on the web? Is it based on the image's title? Does size or type of image file play a role in searchability?
Click to view designer's profile Mogul designer 328 posts since
Feb 28, 2008
2. Re: Google is coming on June 16 to SBOC! May 15, 2008 4:18 PM
I'd like to ask If GOOGLE is going to release anything NEW that would benefit the classic dot.coms? I have tried Google Ad Words but lost nearly $1,000.00 trying to lure not even one new client. People are having lot's of success with Blog's that are cheap and easy. I feel cheated that I spent so much money on my Web site with a graphics designer, Webmaster and did it the classy way, etc. and when it comes to search engines, or GOOGLE...the Blog's and silly celebrity gossip sites seem to be getting all the high ratings and hits. Thank you so much!!!
Click to view designer's profile Mogul designer 328 posts since
Feb 28, 2008
3. Re: Google is coming on June 16 to SBOC! May 20, 2008 12:47 PM
Sorry, 1 more...(because Google is like GOD) ha ha...for small business owners....

Q. I noticed the last 2 weeks or so on Google,
I would type in: Kenneth Fron

and then my jewelry Web site would come up at the top real nice and below it there would be about 6 links that would be shown to click BUZZ, About, Catalog, etc. It looked sharp and gave a more detailed breakout if someone tried to search my site, to know they can select a certain page.

I noticed last night, it was all gone.

I randomly googled a few other people or places and some sites had what I had before, others didn't. I wondered if they were testing something? I started to think maybe I had something set up real nice and then it was gone. Some people have mentioned that since I didn't generate revenue for anyone, like have banner ads, didn't have Google Ad Words, etc. I was sort of dropped??? Thank you so much!

Click to view HumanArrow's profile Mogul HumanArrow 45 posts since
May 16, 2008
4. Re: Google is coming on June 16 to SBOC! May 21, 2008 12:18 AM

If I have a $1,000 and want to advertise locally using Google. What form of advertising would you recommend that would take my advertising dollars further?

Sincerely,

HumanArrow.com
Directing Traffic To Your Business!
Click to view DomainDiva's profile Mogul DomainDiva 1,162 posts since
Oct 10, 2007
5. Re: Google is coming on June 16 to SBOC! May 22, 2008 2:03 PM
Our aircraft records and maintenance biz app is starting beta testing soon. We are going to do launch announcements and some hard advertising in aviation mags, but we don't have a lot of money.

I was approached by an internet 'ad words' person who quoted me 15,000.00 per month! Impossible for us to do. Is there any hope for a newbie with great keywords and a small budget?
Click to view NatOnline's profile Mogul NatOnline 611 posts since
Oct 10, 2007
6. Re: Google is coming on June 16 to SBOC! May 26, 2008 3:34 PM
A lot of webmasters talk about paid links, what about big review sites marketing with ppc, etc... passing Page Rank?

Do you consider that is not paid links? And why?

Thank you
Click to view domesticList's profile Authority domesticList 9 posts since
May 12, 2008
7. Re: Google is coming on June 16 to SBOC! Jun 5, 2008 9:40 PM

I have couple of clients for Google Adwords and I found that Google charge for Clicks that are not a potential or expected visitors, for example I want to pay google only for my USA viewers. Why I am getting hits from outside USA and then charged $$$ for those CPC whereas I selected my Target Market as USA.

This needs to be addressed and resolved. Most of the advance user should have the same question.

DomesticList.com
Click to view xenopod's profile Mogul xenopod 106 posts since
Dec 28, 2007
8. Re: Google is coming on June 16 to SBOC! Jun 6, 2008 1:50 AM
I have a few questions. I am hoping since this is awhile before the event that you may have a chance to address my questions.

I saw recently on slashdot (article link here: http://tech.slashdot.org/article.pl?sid=0
8/06/02/230247 ) that Google has started to provide real time pricing information for the NASDAQ. Will that soon be expanding to other areas? What other tools does finance.google.com have to offer the public and do any of those offerings target small business owners? How does the stock quote data collected by Google compare to the offerings of OpenTick (link: http://www.opentick.com/ ) and what does Google offer that provides an edge or spin to just collecting and presenting data? Has any consideration been given to creating forecasting tools or creating an API to access the data Google collects from the market so others can create some applications along those lines?

A different article refers to another post on the Google blog about opening up some of the search algorithms. Have more details been prepared on that or is there any idea when more details will be discussed? Will there be allowance for interactivity for code revision from the community? Are there any fears about releasing more details on specific algorithms leading to new exploits to subvert google?

Finally if you could take a look at this thread (link: http://smallbusinessonlinecommunity.banko
famerica.com/thread/5521?tstart=0 ) I think everyone on the forums would appreciate your insights from the conversation there.

I'm sorry I know I have asked quite a bit, but it isn't everyday we have this sort of opportunity. I deeply appreciate you taking the time to read through this post and any responses you can give would be great! Thank you.
Click to view FCPainter's profile Mogul FCPainter 68 posts since
Jan 8, 2008
9. Re: Google is coming on June 16 to SBOC! Jun 12, 2008 4:45 PM
Jon, as a fellow OWU Bishop, thanks for appearing. Here's my question: How do you suggest a small busienss use online and offline (e.g. google ads) to support each other. What have you seen work?
Click to view NatOnline's profile Mogul NatOnline 611 posts since
Oct 10, 2007
10. Re: Google will be here today @ 2PM EST! Jun 16, 2008 10:50 AM
I've got a question for John Kaplan from Google:

Why does Google rank sites in the top 5 with keyword rich domain names and page titles, but with no contents or pages?
Thank you.
Click to view NatOnline's profile Mogul NatOnline 611 posts since
Oct 10, 2007
11. Re: Google will be here today @ 2PM EST! Jun 16, 2008 10:55 AM
I've got another question :

I've seen many e-commerce owners that have created multiple sites. I understand that some secure their businesses online in case a technical problem arises on one of their e-commerce. I have also discovered that some e-commerce owners rank high on Google for certain keywords, then secure their ranking with multiple domain names, with the same descriptions, keywords, etc..., monopolizing the top positions. I think it is an unfair practice, and a kind of spamming too. What Google is planning to do to prevent that and keep a fair ranking competition for all e-commerce owners in the same field?
Click to view SBOCTeam's profile sboc SBOCTeam 175 posts since
Jul 27, 2007
12. Re: Live Now: Google - Search Marketing Jun 16, 2008 2:00 PM
Hello Community,

Jon will be addressing the pre-event questions directly to start things off as questions begin to pool in the queue. Just a reminder, Jon will get to try to answer as many questions as possible, however he may not get to all of them.

Take it away Jon!
Click to view GoogleKaplan's profile Authority GoogleKaplan 14 posts since
Jun 3, 2008
13. Re: Google is coming on June 16 to SBOC! Jun 16, 2008 2:05 PM
in response to: Bluesuit
In general, search engines are text based. This means that in order
to be crawled and indexed, your content needs to be in text format.
This doesn't mean that you can't include images, Flash files, videos,
and other rich media content on your site; it just means that any
content you embed in these files should also be available in text
format or it won't be accessible to search engines.

For the slightly more sophisticated:

Don't embed large amounts of text inside images. Googlebot won't be

able to index the text in these images. Provide detailed captions and
descriptions of images you use - this is the text that Google will use
to index your site.For the advanced:

Use detailed alt text to describe the content of your images.

Googlebot cannot read text embedded in images. Therefore, alt text is a useful way to give Google information about an image.
For the really advanced:

See Google's new interactive game that helps label new photos that have been uploaded: www.images.google.com/*image**labeler*
Click to view GoogleKaplan's profile Authority GoogleKaplan 14 posts since
Jun 3, 2008
14. Re: Google is coming on June 16 to SBOC! Jun 16, 2008 2:09 PM
in response to: designer
I'm sorry you didn't have success in your first try! To answer your
question, while we don't design features specifically for dot-com vs.
traditional companies, there are a lot of tools and products that you
can take advantage of. The first step is making sure you completely
measure the outcomes that are important; what is a successful
'marketing event' in your eyes. To do that most effectively, many
customers have started using advanced analytics programs on their
websites to measure everything, from where the user came from, to what
they did, to where they dropped off in the process. Many providers of
this technology charge thousands of dollars per month; Google has a
free analytics product called (surprise) Google Analytics. You can find
more details here: http://www.google.com/analytics

Other tools to consider: website optimizer, which will help with multi-variant landing page testing (www.google.com/*website**optimizer),* Google Labs, that showcases many of the new and exciting products coming out of our engineering team (www.labs.google.com), and Experimental Search, which highlights some of the newest search ideas (www.google.com/experimental).

Outside of adwords, we're doing alot of testing in offline media
(print, tv, radio), display advertising (content target banners) and
Video (YouTube) -- where we can profile target your ads to right
demographic.

Give it another shot using some of these tools!
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