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15 Replies Last post: Apr 9, 2009 2:09 AM by stevepat

Choosing the right hosting company

Apr 19, 2008 2:20 PM

Click to view NatOnline's profile Mogul NatOnline 670 posts since
Oct 10, 2007
Hello,

I was having trouble recently with hosting companies, and found a very good one. I just want to share my experiences.

I had a data base MS Access which wasn't great to handle my actual traffic, with one of my developers converted the MS Access data base into MSSQL, this is how started the troubles. MSSQL server from my old hosting was down frequently, then contacted many times the support which was not very cooperative, the site was down for 2 days. I decided to switch hosting, found one with VPS(Virtual Protocol Server) plan, it gave me the possibility to expand my programming knowledge,(well this is what I though, first hand).

Then things went very bad for 3 days, support was useless, and hosting people did not want to do the work I requested, and they messed up things on my account. My developer gave me some help finding quickly a new hosting, because during this time my ranking on search engines went down the hill.

After setup my new account with the new hosting company, 3 hours later my site was up and running with all the work I requested, I was pleasently surprise that my site was running again. Then updated the system cart for security reason, why not we were into the programming,

This why it is important to find the right hosting company, with the right technical support behind.

I hope my ranking on search engines will resume soon at the same positions my site was.

I think a bad experiences can always help others.

Natural Elements
Jean-Luc
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Click to view ee99ee's profile Professional ee99ee 4 posts since
Apr 19, 2008
1. Re: Choosing the right hosting company Apr 19, 2008 10:18 PM
I totally agree. The way we try to set ourselves apart is through quality support. You can't go wrong there...

Chris
ServerMotion.com
Click to view NatOnline's profile Mogul NatOnline 670 posts since
Oct 10, 2007
2. Re: Choosing the right hosting company Apr 19, 2008 11:04 PM
in response to: ee99ee

At that time I read a lot scary stories on internet about hosting with the wrong company. We all talk about SEO, keywords, articles, etc... but the good foundation, is a solid hosting.

You can pay a lot and get a very bad support, and when there are thousands customer on a big hosting, who care about your business....!
Click to view intechspecial's profile Mogul intechspecial 1,457 posts since
Jan 6, 2008
3. Re: Choosing the right hosting company Apr 20, 2008 2:16 PM
I use Goddady.com as they set the standards for Shared Web Hosting.

To have a website before services like GoDaddy.com you would have to purchase a full web server, or rent a web server out. The cost of a server itself is in the thousands.

I believe it was GoDaddy.com that came up with a way to share hosting for multiple websites within one server.

I have not had any issues with GoDaddy.com, and they seem to support the most technologies in comparison to other hosting companies.

inTechSpecial

Click to view NatOnline's profile Mogul NatOnline 670 posts since
Oct 10, 2007
4. Re: Choosing the right hosting company Apr 21, 2008 3:45 PM
in response to: intechspecial
No this is not Goddady.com at all, and I will not put the company's names on the internet. The purpose is just to highlight a big problem that any e-commerce owner can have sooner or later in your webmaster experience.

You can run a site without problem on whatever hosting company, but when you've got a few data bases, not only does the main server need to work properly, but also the data base server, depending on your hosting company's configuration.

There are many hosting companies that provide dedicated servers or unmanaged VPS servers. In this case, that's ok and you can choose to run as is. Some other hostings do market their services with managed technical support, but they've got a poor support and that's my case.

The bottom line is if you site is down for a few days, your are losing customers, visitors, precious positions on search engines, links because of lack of technical support and that could put your business down if you don't take the appropriate and quick decisions.
Click to view MnlyTechnlgy's profile Mogul MnlyTechnlgy 98 posts since
Feb 27, 2008
5. Re: Choosing the right hosting company Apr 21, 2008 3:55 PM
in response to: NatOnline
Jean-Luc,

I am glad that everything has been able to work in your favor. So many times, there is no where to turn and no one to turn to. This is also how a lot of small businesses get "sucked under". They aren't aware of the "what ifs" and they quite honestly do not have a plan of action to take place when the "what ifs" become the "what now". You said it best when you said how important it is to be aware and have a good network of people who are willing to work on your behalf to help solve the problems.

Deb Leonard
Click to view NatOnline's profile Mogul NatOnline 670 posts since
Oct 10, 2007
6. Re: Choosing the right hosting company Apr 21, 2008 5:04 PM
in response to: MnlyTechnlgy
Hello Deb,

You are right, I am trying not put all my eggs in the same basket ;-), that's a question of business survival.
Click to view NatOnline's profile Mogul NatOnline 670 posts since
Oct 10, 2007
7. Re: Choosing the right hosting company Apr 24, 2008 11:29 AM
in response to: NatOnline
I forgot to tell you that my new hosting company setup my new account, did all the work I asked in 3 hours. They are very helpful and always here to help you and your business.

Top notch customer service and high level technical support.

If you need a solid hosting go with http://www.servelink.com/ you will not be disappointed.
Click to view jagnandon's profile Start-up jagnandon 1 posts since
Apr 23, 2008
8. Re: Choosing the right hosting company Apr 24, 2008 12:36 PM
hello.

I am currently seeking to have a web site design.
However been a new small business with limited resources, I would like to find someone that is able to assist me within my budget and also provide quality services.

Thank You.
kimberley Russell.
Click to view MnlyTechnlgy's profile Mogul MnlyTechnlgy 98 posts since
Feb 27, 2008
9. Re: Choosing the right hosting company Apr 24, 2008 1:56 PM
in response to: jagnandon
jagnandon: Hi Kimberley, my company specializes in small business web site design and hosting. If you would like to explore us further as an option I would love to talk to you. Feel free to e-mail me at deb@mainelytechnology.com. I will be happy to work with you to see if we can develop something within your budget. I ask that if you e-mail me, please put SBOC Forum in the subject line, to avoid my SPAM Filters. Also, if you'd rather call and speak in person, please feel free to contact me at 207-777-7070 Mon - Fri 9:00 - 7:00pm EST or Sat 9:00 - 1:00pm

I look forward to hearing from you soon ....

Deb Leonard
Mainely Technology
Click to view Johnsquest68's profile Mogul Johnsquest68 42 posts since
Apr 30, 2008
10. Re: Choosing the right hosting company May 4, 2008 9:42 AM
It is unfortunate that you had such a bad experience. We all know that there are some really bad companies out there. That is one reason I started my Hosting company, after frustration and limitations. My customer support is live and 24/7. The services are award winning and always up and running. Strategic partnering with the #1 hosting company in the U.S. We are unmatched in service and support.

Check us out at www.futuresedge.com

John
Click to view Bridge's profile Mogul Bridge 364 posts since
Jun 3, 2008
11. Re: Choosing the right hosting company Jun 4, 2008 12:47 PM
in response to: jagnandon
try www.hostinginsomniac.com

The have everything from templates so you can design your own (very straight forward) to designers on staff. 24/7 customer service and low prices.
Click to view websolutions's profile Mogul websolutions 191 posts since
Feb 4, 2008
12. Re: Choosing the right hosting company Jun 4, 2008 3:11 PM
in response to: Bridge
Knowledge is power, make sure you research your hosting company before purchasing an account, visit www.web-hosting-genius.com for this info.
Click to view visualframes's profile Professional visualframes 3 posts since
May 14, 2008
13. Re: Choosing the right hosting company Jun 17, 2008 9:51 AM
I used to only look for cheap hosting companies but when you deal with ecommerce you wanna make sure that not only the hosting service is highly optimized for ecommerce applications but also that it offers the flexibility to be compliant with credit card processors... contact http://www.ecommerce-themes.com to see what they have to offer...
Click to view jesmith's profile Professional jesmith 6 posts since
Nov 10, 2008
14. Re: Choosing the right hosting company Apr 8, 2009 2:32 PM
Hello,
If You are watching for any good hodting sote you have keep some word in mind means some important topics and thing, i.e. Price, time limit, space, email limit, etc these type of small but useful things.
i preffer one site to you for a free hosting because this is used by me and this great. so you have to try this at least one time for get [url=http://vip.host1plus.com]free hosting[/url]service.

Thanks for your time
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