13.
Re: anyone use (VoIP)? Feb 28, 2008 1:39 PM
in response to:
Bluesuit
Yes, My company uses vonage. I would say go for it. We have had little trouble with it, the cost is far cheaper than what we would be paying Embarq (the local provider of the area), and it has great features which keeps us going.
I run a business that requires great attention to clients, how ever there are times when all of us are out of the office. With vonage it emails all 3 key people the voicemail. We have are cell phones set up to accept email. Then we can listen to the voicemail from our mainlines with vonage on our cell phone and return a call in a quick and timely manner. We have 6 lines including a toll free line for clients to call in on. You can do call forwarding, call waiting and everything just like a normal phone, but vonage goes a step further and adds abilities that normal phone companies don't, like the ability to forward to the next line only if the line being called in on is busy for no extra charge, no extra equipment. You just pay for the main line then add a go to there web control panel and change 3-4 settings and that is it.
We are expanding to Europe in the next year and with vonage we just add a European line so we will have a few European toll free numbers forwarded to our U.S. Numbers and it is dirt cheap in comparison to other methods. (To get international numbers you do have to call in and work out a special arrangement).
Also I see that you ask about calling overseas and yes you can in most foriegn rates are extremely cheap. Certian countries like the UK there is no extra minute charge for calling. It is just like calling someone next door.
I would highly reccomend vonage to any business user if you have a of stable high speed internet connection, and looking to replace a traditional phone system.
I will say I have never used the fax line so I have know idea how that would work, but if you are doing faxes you should probably check out something like efax.
Hope this helps answer your question.
