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18 Replies Last post: Feb 19, 2008 2:13 PM by alexeig

QuickBooks Upgrades - more expensive than the original software?

Jan 18, 2008 8:12 PM

Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
I just got a call from a QuickBooks salesperson, and received a quote for an upgrade, from my QuickBooks Premiere 2006 5-user Edition, to QuickBooks Premiere 2008 for 5-users.

Cost of the upgrade: a bit over $2000 ($1195 for the 3-user edition of QuickBooks Premiere 2008, plus $445 each for two of 1-user editions). I realize I could get a bit of a discount, but the price will still hover in the $2000 range.

Original purchase price of QuickBooks Premiere 2006 5-user edition: $1195.

In other words, Intuit is charging me $2000 to upgrade a 2-year old software that cost $1195 originally.

Please also keep in mind that the 2006 version, to this date, is not Vista compatible, and is not certified for Windows XP Pro, as it uses the system registry to keep track of database updates, a practice strongly discouraged by Microsoft and experts as insecure and detrimental to system and software performance.

This, certainly, motivates me to seek alternatives to QuickBooks, both "hosted" (software as a service) and locally installed.

For decent inventory tracking, integrated payroll, estimates (quotes), purchase orders, ability to customize invoices and other forms, and email them to customers, and up to 5 users, what solutions would you recommend, besides QuickBooks? I'd prefer to keep the cost below $1000 a year.

Thanks!
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Click to view LUCKIEST's profile SCORE LUCKIEST 7,938 posts since
Aug 6, 2007
1. Re: QuickBooks Upgrades - more expensive than the original software? Jan 18, 2008 8:19 PM
I am a Quickbooks Consultant. Do not want to discuss costs. Love to use QB.
Nobody says you have to UP GRADE. The job of a Salesperson is to sell.
Are you happy with the version you have now. Each year the newer version gets more complex
In other words, if you bought a new car last year and the salesperson called and told you about the
NEW this years model, it is tempting, BUT
LUCKIEST
Click to view Humble Pie's profile Professional Humble Pie 6 posts since
Feb 6, 2008
2. Re: QuickBooks Upgrades - more expensive than the original software? Feb 6, 2008 5:15 PM

Unfortunately, anyone who has been using Q-Books for any length of time is pretty much stuck, unless you want to go thru the rigors of changing to another program in which case you better bring your IT guy, accountant, bookeeper in for the weekend changover. Our company has been using QBooks since version 2.5 back in 94?? and have upgraded over the years. Our computer guy has stayed with an older version since he has no need for payroll and QB's payroll table support and updates. I've seen what was once a great program turn into an absolute slog of a program. Now considering computers are so much faster since 1994, I find it attrocious that Quickbooks is actually slower than that 1994 program version. The've added email and updates and all kinds of esimating (actually pretty good) and some other nonessential junk to slow this program to a crawl even with our Cray Super Computer. Our accountant has been an advisor for 10 plus years and even she admits they are not interested in listening to what people want. Quickbooks basically have become sales whores in the accounting world. If they were smart vs. greedy, they'd pare off the program to offload some of junk that holds back it's potential.
Bottom line is stay with a version that works for your company as long as possible. Preplan to update ~2 months before the support ends. See what new versions are working for others BEFORE you upgrade. Let someone else be the guinnea pig. Double check to see if you need the premier addition. We are presently using QB 2007 I think the standard version, not premier. Best of luck.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
3. Re: QuickBooks Upgrades - more expensive than the original software? Feb 6, 2008 5:40 PM
I must be missing something. I don't know where whatever salesperson you spoke to was coming up with the numbers you quoted.

You can buy Quickbooks Premier 2008 for up to 5 users on the QB affiliate site for $359.96, discounted from the list price of $449.95.

Here's the link: http://quickbooks.intuit.com/?img=217&kbid=1550&sub=&priorityCode=3969702399
Click to view LUCKIEST's profile SCORE LUCKIEST 7,938 posts since
Aug 6, 2007
4. Re: QuickBooks Upgrades - more expensive than the original software? Feb 6, 2008 5:48 PM
*I could be wrong, BUT I think we have lost "alexeig" and *QuickBooks Upgrades
**LUCKIES<br
Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
5. Re: QuickBooks Upgrades - more expensive than the original software? Feb 7, 2008 12:49 AM
in response to: Humble Pie
Thanks Humble Pie, that was a helpful answer. While I think that QuickBooks became a seriously overweight behemoth of a software not only because of the extra non-essential features, but also because of poor, irresponsible programming techniques (their data sharing implementation across multiple users goes against most accepted principles, and recommendations), the bottom line is that Intuit stopped caring about its customers, and abuses its hold on the market.

I am considering the alternatives, among them MS Accounting Pro, and NetSuite, and if we switch, we'll probably keep both books for 6 months or so, until we are sure that all business processes have been duplicated. The 1st step would be to try BofA online payroll solution (really, ADP), and see how easy it is to implement within QuickBooks. From there, switching will be easier.

One thing for sure: I very motivated to switch at the moment.
Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
6. Re: QuickBooks Upgrades - more expensive than the original software? Feb 7, 2008 12:54 AM
in response to: amspcs

amspcs - thanks for the reply. That is a nice discount - about 20% I believe, but it still means that a 5-user installation will cost a shade under $1800, which is far more than what I paid for the original QuickBooks Premiere 2006, 5-user edition.

I did say that it was an Intuit sales rep who quoted me the numbers. Feel free to call Intuit to verify.
Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
7. Re: QuickBooks Upgrades - more expensive than the original software? Feb 7, 2008 1:33 AM
in response to: alexeig

I was a bit off: a 3-user version of QB Premier 2008 is $959.96, 2 more users are $359.96 each, so 5 users come out to $1679.88. Still quite a bit more than a 5-user version of QuickBooks Premier 2006 for $1195, neh? :)
Click to view Humble Pie's profile Professional Humble Pie 6 posts since
Feb 6, 2008
8. Re: QuickBooks Upgrades - more expensive than the original software? Feb 7, 2008 12:34 PM
in response to: alexeig
Alexeig, you are absolutely correct, just becasue they got a large part of the market wrapped up, it certainly goes against any good business model of putting the customers first and LISTENING to what customers want versus jamming new versions that have no new benefit to their customers.

Chris
Click to view jerry10030's profile Start-up jerry10030 1 posts since
Feb 15, 2008
9. Re: QuickBooks Upgrades - more expensive than the original software? Feb 15, 2008 7:46 AM
I am not sure about the incompatibilities that you mentioned. I was the treasurer of an $800K per year non-profit using Windows XP Professional. We used QuickBooks Pro 2003. As of last summer we were still getting free updates from Intuit and the software worked well. We had a CPA on the Board who I asked to check into upgrading to 2007. He investigated and said there was no reason to waste the money.
Click to view amspcs's profile Mogul amspcs 516 posts since
Oct 18, 2007
10. Re: QuickBooks Upgrades - more expensive than the original software? Feb 15, 2008 12:38 PM
in response to: jerry10030
Incompatability of QB I think refers to the credit card processing capability of the software. Currently, you can't process CC if you have version 03 or older I think...it may be earlier. That's not to say they won't support it, although that's true as well. It means the CC processing won't work at all.
Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
11. Re: QuickBooks Upgrades - more expensive than the original software? Feb 15, 2008 1:26 PM
in response to: jerry10030
Well I did say that QB 2006 and prior versions were not Vista compatible, and not certified for Windows XP Pro, but I never said it couldn't work for Windows XP. For the majority users, it works, as it still works for me, even as it poses a huge security risk for its users.

However for many network and domain environment users, nearly all versions of QuickBooks prior to 2007, are incompatible. The reason is, these versions of QuickBooks require local administrative privileges both to install and to run on a networked computer - a huge security risk, a practice strongly discouraged by Microsoft and independent experts, as it opens full access to the computer, to potential hackers, virus and malware infections. Which is why these versions of QuickBooks are incompatible with Vista, and never got a "compatible with Windows XP" certification from Microsoft.

Think about it, Intuit released at least 4 versions of QuickBooks during the Windows XP era (2003 through 2006, at least), and none of them were certified by Microsoft as compatible. :) And now that 5 years later, they released a certified compatible one, they are asking twice the money. Of course! It makes great business sense! :)

Granted, the vast majority of QuickBooks users are small businesses who don't follow security guidelines until there someone makes them. Enter Windows Vista: administrative access is strongly discouraged, and unlike XP, there is now a way to temporarily invoke administrative access without logging off - sweet! Unix had it since 1972, and Microsoft finally heard the call!

So it's not that QuickBooks wouldn't work on XP - it would, for most small businesses, even if exposing its users to significant security risks.
Click to view LUCKIEST's profile SCORE LUCKIEST 7,938 posts since
Aug 6, 2007
12. Re: QuickBooks Upgrades - more expensive than the original software? Feb 15, 2008 1:45 PM
11 replies before this one and the question is STILL not answered
Click to view alexeig's profile Authority alexeig 22 posts since
Jan 18, 2008
13. Re: QuickBooks Upgrades - more expensive than the original software? Feb 15, 2008 3:07 PM
in response to: LUCKIEST
The answer to the original question is "yes".

The real question is, what is the cost effective alternative to QuickBooks, that is also faster, more secure, with better support and upgrade policies? And no, there is no simple answer to that question, and probably won't be for a while. For some people, some alternatives may work - but on a majority of us, QuickBooks has a choke hold.
Click to view Excellent's profile Mogul Excellent 46 posts since
Oct 12, 2007
14. Re: QuickBooks Upgrades - more expensive than the original software? Feb 19, 2008 12:54 PM
in response to: LUCKIEST
How does that work for upgrade notices when you open your Quickbooks? Do I click "install now" or never click "install now"? I'm always getting notices telling me there's a new version (or upgrade); am I supposed to ignore it and stay with the original copy that was originally installed, or should I be installing those new upgrades?
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