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A PBX system is expensive. They are installed by private companies. You say communication is important and I am assuming communication when people are out of the office as well which means a PBX system would then be moot unless there is some kind of call forwarding to hone, or cell phones.

Have you thought about contacting a wireless provider and seeing what kind of deal they can make for you? There are scads of wireless devices on the market now that perform many different functions from MSWord & Excel, to email and internet access. It seems to me that a PBX system is miniting.

I'm not at all aware of your specific requirements, but if communication with employees is important and they are frequently on the move, you might want to consider a virtual, web-based communications system like GotVmail.com. For less than $40/month you get an 800 number, a local number, numerous voice mail boxes, each individual can set their calls to forward to multiple other phones based on specific times of the day, there is music on hold, an employee phone directory, as well as many other features. It's a great business tool! Just something you might want to look into before making a big investment in a PBX system.