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Click to view crewology.com's profile Professional crewology.com 19 posts since
Dec 22, 2007
15. Re: Is VOIP reliable enough for running a small business? Jan 6, 2008 10:04 AM
in response to: lovemyPYP
HI lovemyPYP, I THINK YOU SHOULD LOOK AT ALL YOUR OPTIONS FIRST ALL VOIP SERVICE PROVIDERS ARE NOT EQUAL OR CHOOSE 3 TO LOOK AT DONT JUST GO WITH THE FIRST ONE. THEY ALL WILL HAVE GREAT FEATURES, YOU CAN DO SO MUCH MORE VIA VoIP THEN LAND LINES. RINGCENTRAL IS GREAT AND I THINK ATT OR VERIZON OFFER VOIP SERVICE THEY MAYBE A LITTLE MORE IN TERMS OF COST,BUT THEN THEY WILL SAY WE'VE BEEN AROUND FOR WHATEVER TIME THAT SAYS SOMETHING ,BUT NOT EVERYTHING YOU KNOW, LOOK AT GLOBALINX THEY ARE NOT AS HARD OF AS VONAGE OR RINGCENTRAL,BUT THEY PROVIDE GREAT SERVICES, JUST LIKE THE OTHERS.
AND THEY HAVE VoIP VIDEO PHONES THIS IS GREAT IF YOU ARE IN A NETWORK OF USERS THAT HAVE THE PHONE SERVICE YOU CAN SEE EACH OTHER AND THESE CALLS ARE FREE WORLD WIDE AS LONG AS THEY USE GLOBALINX VoIP SERVICES AND IF YOU JUST WANT TO USE YOU OWN PHONES YOU CAN,BUT WHY WOULD YOU WHEN YOU CAN USE A VIDEO PHONE.

GREAT FOR WORK FAMILY AND FRIENDS
FOR MORE INFO. E-MAIL: gary@crewology.com
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Click to view intechspecial's profile Mogul intechspecial 1,457 posts since
Jan 6, 2008
16. Re: Is VOIP reliable enough for running a small business? Jan 8, 2008 2:24 AM
in response to: crewology.com
In my case it is a horrible choice for business.

On a regular basis, people would call and get a dead line.

I contacted customer service regarding this and other issues, and it was impossible to get appropriate help. I had to go to the BBB to resolve the issue, and was refunded for only one month of service.

VOIP utilizes the internet. It is possible for a hacker to "hack into" a VOIP line. Not a good idea in the competitive business world.

I contacted my VOIP carrier again, and they agreed there was an issue, but offered no support or resolution, only stating they could get into a hard line as well, from outside the building.

The VOIP carrier I used was the number one carrier in the business, and one of the first as well.

In my eyes, the VOIP technology has a long way to go before completely successful and secure.
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Click to view macro_comput's profile Start-up macro_comput 1 posts since
Jan 8, 2008
17. Re: Is VOIP reliable enough for running a small business? Jan 8, 2008 3:17 AM
in response to: buybigtires

I believe in a comprehensive approach and not just one way and that is looking at the dollar with tunnel vision and thinking that you have the best deal or setup before you instead of hiring a consultant.... I believe that it is important to find a company that understands the importance of being colorful with their approach to solving the complexity of communicating with customers and business... I have seen a lot of companies that take this for a joke and give you very high phone bills and so on and it's not fair to the business owner at all....

I think that this gentleman is paying entirely too much for his voip services..... I thank that he could have done a traditional approach that would have been very cost effective and complete... with no problems at all... However, because his specialty is in another field he doesn't know that he's robbing himself of money every month... My suggestion to you is to get with a consultant that has saving your back pocket in mind and at the same time getting you quality, affordable service also.

thank you
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Click to view intechspecial's profile Mogul intechspecial 1,457 posts since
Jan 6, 2008
18. Re: Is VOIP reliable enough for running a small business? Jan 8, 2008 5:12 AM
in response to: macro_comput
I also believe that you get what you pay for, and unfortunately so did the Better Business Bureau.

I am in the business of Information Technology, and my qualifications, training, and experience would have to say that VOIP is not the best choice for business.

It might save you a dollar, on your phone line, but how secure is it really?

Is there evidence to support the security issue with VOIP.

Well of course, I would not be stating the issue if there was not. The VOIP providers will try to hide this fact.

There is of course the issue with someone tapping into your phone outside of your building, but it is much easier to catch someone tapping into your phone line outside the building than it is to see the hacker listening in on your conversation across the internet.
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